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Putnam Lexus

Redwood City, CA

5.0
288 Reviews

390 Convention Way

Redwood City, CA

94063

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288 Reviews of Putnam Lexus

September 02, 2024

Awesome service. Great staff. Kind, courteous and efficient. Always top notch treatment and a pleasant experience. More

by Audra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 03, 2024 -

Putnam Lexus responded

Thank you, Audra! We're thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering top-notch service. We look forward to welcoming you back soon! Regards, The Putnam Lexus Team

September 02, 2024

Very personable and professional staff at this location. They demonstrated patience with questions, providing information, and demonstrating features of the vehicle we were interested in. More

by JS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michel and Mazdak
Sep 03, 2024 -

Putnam Lexus responded

JS, thank you for the fantastic review! We're thrilled to hear that our team made your experience enjoyable and informative. Your feedback motivates us to keep providing top-notch service. We look forward to seeing you again! Regards, The Putnam Lexus Team

August 24, 2024

Ramin was extremely helpful in answering all my questions and showing all the cool features of the car I was interested in. More

by roderickmanalac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramin Bateni
Aug 26, 2024 -

Putnam Lexus responded

Thanks for the fantastic review, Roderick! We're thrilled to hear that Ramin provided you with such great assistance. If you have more questions about the car or any other features, feel free to reach out. Enjoy your new ride! Regards, The Putnam Lexus Team

August 21, 2024

Putnam Lexus provides superior service - always! The entire process is easy from scheduling to drop off to pickup. More

by Dennis G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss from Service, Kim Winkler
Aug 23, 2024 -

Putnam Lexus responded

Thanks for the fantastic feedback, Dennis! We're thrilled to hear you had a seamless experience with us. Our team works hard to provide top-notch service, and it’s great to know it shows. We look forward to seeing you again soon! Regards, The Putnam Lexus Team

August 18, 2024

Putnam Lexus is my favorite place to have my car repairs done. David Liss is awesome More

by Jose Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss
Aug 19, 2024 -

Putnam Lexus responded

Hi Jose! Thank you for sharing your positive experience with us. We are thrilled to hear that Putnam Lexus is your go-to for car repairs and that David Liss provided exceptional service. We appreciate your support and look forward to serving you again in the future. Regards, The Putnam Lexus Team

August 11, 2024

Professional, friendly, excellent services. Recommended to everyone. Precisely estimate with timely responses in email and text messages. More

by Fongking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 12, 2024 -

Putnam Lexus responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience with our services. Providing professional and friendly customer service is our top priority, and we're glad that we could meet your expectations. We appreciate your recommendation and hope to serve you again soon! Regards, The Putnam Lexus Team

August 09, 2024

The service is great and professional. They also address all my needs for my car. More

by Lisa K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss
Aug 12, 2024 -

Putnam Lexus responded

Hi Lisa, thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you found our service to be great and professional, and that we were able to address all your needs for your car. We look forward to serving you again in the future! Regards, The Putnam Lexus Team

August 09, 2024

I arrived in Palo Alto from a cross country trip during which my car hit 10,000 miles and I needed to bring it somewhere fairly rapidly. They got me in quickly. The time they had promised ended up being ac More

by sgwarnerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 12, 2024 -

Putnam Lexus responded

We're thrilled to hear about your positive experience with us! We strive to provide efficient and top-notch service to all our customers. Thank you for choosing us for your car maintenance needs. We look forward to serving you again in the future. Regards, The Putnam Lexus Team

July 25, 2024

When you have service agents like Mr. Robert Garcia to assist you in leasing or purchasing a new car, you can have total confidence in what he discusses with you. Mr. Garcia is friendly, More

by Calgirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't know the name of the gentleman who assisted me. with the financing papers, but again, he was very friendly, thorough in explaining details for any of my questions. It was a very positive experience.
Jul 26, 2024 -

Putnam Lexus responded

Thank you for taking the time to share your positive experience with Mr. Robert and David here at Putnam Lexus. We are thrilled to hear that you had such outstanding service and that our team was able to provide you with a satisfactory experience. We truly appreciate your kind words! Regards, Ed Shakalia General Manager ed@putnamlexus.com

June 20, 2024

Wow, amazing and professional staff! I love coming in to get my vehicle serviced! Easy, fast and so accommodating, I’m happy! More

by L.alcantar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George , Kim Winkler
Jun 21, 2024 -

Putnam Lexus responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our staff and that you found our service easy and accommodating. We truly appreciate your feedback and hope to see you again soon! Regards, Ed Shakalia General Manager ed@putnamlexus.com