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Putnam Lexus

Redwood City, CA

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251 Reviews

390 Convention Way

Redwood City, CA

94063

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251 Reviews of Putnam Lexus

January 30, 2020

All went smoothly and efficiently. Was happy the work was completed in under 3 hours so I did not need to arrange transportation. Service personnel were great. More

by Krieger.karen
Recommend Dealer
Yes
Employees Worked With
Fred, Kim Winkler
January 24, 2020

Fadi Soudah Fadi is the best. He always has a smile when he sees us. He gives us great service. He is the reason we take our car to Putnam Lexus. 5 stars for Fad More

by dennisrich33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Soudah
January 20, 2020

Excellent The service provider Fadi was excellent and he caught a few things the detainers missed and fixed it on the spot. He was friendly and helpful with all More

by Borggear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi service rep
January 17, 2020

Treated like a KING! Putnam Lexus is a great dealership. The company is full of people who care about making sure your vehicle is working properly letting you know they c More

by strategy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi
January 17, 2020

Great service Always great service and no stress. Took a bit more time than initially promised on the paper, but almost on time. Will keep coming back. More

by Hiro123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
January 17, 2020

Very pleasant My service rep, Gregory Dong, was outstanding! He was very attentive, met my needs, listened to my concerns,and guided me in the right direction to m More

by gusgus46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name, but the girl at the service desk that gave me my loaner car and who I paid for my service. She was very peasant, accomodating, and a delight towork with.
January 17, 2020

Great experience with Putnam Lexus Benjamin was really helpful in working with us during the repair of our Lexus. He gave us options and didn't push us towards any decision (didn't try More

by Louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin
January 16, 2020

I am very happy I am using the Lexus service for my needs. And I will continue to be there. i appreciate everyone there. June More

by fcjandj
Recommend Dealer
Yes
Employees Worked With
Benjamin, Kim Winkler
January 14, 2020

Great Service! Putnam Lexus Service Dept is the best I have ever used! It is silly to make us use a certain number of words -- that is not good customer marketing More

by lissamail
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in Service; Greg in Service; Desk gals super helpful, too
January 12, 2020

Excellent Service Excellent service and diagnostics. Good communication. Provided a loaner. Kept me informed. Found a problem before it became a breakdown. Easy to get More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
What the heck!