Putnam Lexus

Service Counsultant Kent Nguyen was excellent I did not find your refreshments in the waiting area up to par which was disappointing- it appears you've cut back considerably in recent visits. Giv I did not find your refreshments in the waiting area up to par which was disappointing- it appears you've cut back considerably in recent visits. Given the cost of your service, I'd think you'd want to reconsider your approach. More

Fadi was the wonderful gentleman helping me at the Redwood City Lexus when I brought my car in for an oil change. It was close to the 40K mile service as well so he called to check if I wanted to go a Redwood City Lexus when I brought my car in for an oil change. It was close to the 40K mile service as well so he called to check if I wanted to go ahead with that. After agreeing he called one more time to inform me he found I had a warranty covering all the work...I hadn’t even mentioned the warranty thinking scheduled maintenance was not included. Needless to say I am very happy for Fadi’s thorough investigation! More

Excellent service and prices Joe and Taz provided excellent coordinated service and competitive pricing for my new Lexus. They were both very professional, not high pressure and Joe and Taz provided excellent coordinated service and competitive pricing for my new Lexus. They were both very professional, not high pressure and honest. I highly recommend this dealership. More

Second time working with Robert Garcia. Worked hard to locate the vehicle we were interested in from another dealer. Process and signing was smooth and easy locate the vehicle we were interested in from another dealer. Process and signing was smooth and easy More

Friendly, professional service. Work completed on time and done right the first time. Loaner car provided was very nice and extremely convenient. Customer lounge very comfortable. and done right the first time. Loaner car provided was very nice and extremely convenient. Customer lounge very comfortable. More

All our needs were met in timely manner. Loaner vehicle was provided. Very pleasant to work with. Location was easy to get to. Well maintained shop. Very clean. was provided. Very pleasant to work with. Location was easy to get to. Well maintained shop. Very clean. More

great experience They were professional, handled the car's service quickly and efficiently and gave me a loaner so I could get on with my day. I am impressed. They were professional, handled the car's service quickly and efficiently and gave me a loaner so I could get on with my day. I am impressed. More

All went smoothly and efficiently. Was happy the work was completed in under 3 hours so I did not need to arrange transportation. Service personnel were great. completed in under 3 hours so I did not need to arrange transportation. Service personnel were great. More

Fadi Soudah Fadi is the best. He always has a smile when he sees us. He gives us great service. He is the reason we take our car to Putnam Lexus. 5 stars for Fad Fadi is the best. He always has a smile when he sees us. He gives us great service. He is the reason we take our car to Putnam Lexus. 5 stars for Fadi. More

Excellent The service provider Fadi was excellent and he caught a few things the detainers missed and fixed it on the spot. He was friendly and helpful with all The service provider Fadi was excellent and he caught a few things the detainers missed and fixed it on the spot. He was friendly and helpful with all my concerns. More