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Puyallup Mazda
Puyallup, WA
247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 247 reviews
July 11, 2025
DO NOT BUY HERE I originally gave Dinsmore Auto Group a positive review because the manager, David Leger, personally assured me I was in good hands. He acknowledged that the salesperson was extremely unkno positive review because the manager, David Leger, personally assured me I was in good hands. He acknowledged that the salesperson was extremely unknowledgeable about the Mazda I purchased, and he promised to help me get the support I needed to understand the car. Based on that promise, I bought the car and held up my end and wrote a good review. Unfortunately, that support never came -- and worse, I've since learned that I was completely misled about financing options and the condition of the vehicle itself. I purchased a used Mazda CX-50 with an 800+ credit score and was told the best interest rate they could offer was 5.98%. I expressed I needed that lower, but was told there were "no other options." Just 13 days later I discover they are now advertising 0% APR on all vehicles -- an offer that was never disclosed to me. Had I known, I absolutely would have waited. That deception alone is costing me nearly $2,000 in unnecessary interest. On top of that: * The cruise control doesn't work -- a basic feature that should have been caught if they'd truly done the "120-point inspection" they claimed. * The salesperson couldn't answer even basic questions about the vehicle's features, and gave me incorrect information about safety systems. * The GM couldn't answer any questions about the car. I asked for a list of what was included in the car and the salesman was incredulous. I finally got a copy of the information from the GM on the way out. * I was told that since neither the salesman or GM could tell me ANYTHING about my car they would set me up with a follow-up with Mazda -- which I never received. I emailed David Leger directly with a professional, detailed explanation of all of this, asking for a resolution. I have not received any reply or even acknowledgment. This is exactly the kind of dishonest, dismissive behavior that gives used car dealerships a bad name. I regret trusting them. If you're considering buying from Dinsmore, be extremely careful -- and do not take their word at face value. They lie, don't know (or won't share) anything about the car you are buying. If my cruise control (A VERY BASIC TOOL ON ALL CARS) doesn't work what else doesn't work? What's the point in telling me I am fine & not to worry about 120 point safety inspection if you won't share any of the findings? My car has 2 accident sites, they never disclosed that, they never disclosed anything, never answered any questions, and lied about financing. GO SOMEWHERE ELSE. I did EVERYTHING I could to not get victimized and still did. If anyone else has any issues here is the information to report to corporate and the better business bureau which is my next step. 📞 Mazda Customer Experience Center: 1-800-222-5500 (Monday–Friday, 5:00 a.m.–6:00 p.m. PT) 🌐 File a complaint online: https://www.mazdausa.com/contact-us Here is the link to report to Better Business Bureau https://www.bbb.org Public Reviews - update your reviews here to get the word out if you have been a victim of deception. Yelp Google Cars.com Edmunds DealerRater Better Business Bureau (BBB) File here: https://www.bbb.org/file-a-complaint (BBB complaints get reviewed and can be seen by future customers and manufacturers.) More
by DS
Employees Worked With
David Leger, Sam
May 15, 2025
I recently leased a CX-5 from Mazda of Puyallup and had the pleasure of working with Chris Wodjenski. After visiting three different dealerships, I can confidently say Chris stood out for all the right rea the pleasure of working with Chris Wodjenski. After visiting three different dealerships, I can confidently say Chris stood out for all the right reasons. As a woman, I was hesitant about the typical car buying experience, but Chris made the process feel easy, comfortable, and pressure-free. He was honest, kind, and incredibly positive, even on what I know was a hectic last day of the month. He took the time to explain everything clearly and never once made me feel rushed or pushed into a decision. Because of how genuine and helpful he was, I’ve already referred a family member to him and will continue to recommend him to anyone looking for a straightforward and respectful car buying experience. Thank you Chris! More
by Ro
Employees Worked With
Chris
May 15, 2025
I had one of the easiest experiences buying a vehicle with Puyallup Mazda and their guy Chris was the man that made it a breeze! He got me into a car that was far better than my expectations! Go see Chri with Puyallup Mazda and their guy Chris was the man that made it a breeze! He got me into a car that was far better than my expectations! Go see Chris for new/used vehicles he will take care of you! More
by Hannahshousekeeping
Employees Worked With
Chris Wodjenski
May 15, 2025
I have to say Chris Wodjenski is a stand up guy. I loved my experience working with him. He truly cares and is transparent. There's nothing more I could ask for in the process. I've already referred I loved my experience working with him. He truly cares and is transparent. There's nothing more I could ask for in the process. I've already referred him, and can't wait to keep referring him. He's truly the best. More
by D
Employees Worked With
Chris Wodjenski
March 25, 2025
Chris was amazing when navigating me thru the car buy experience. I never felt pressured at any time of the buying experience. I love my new 2025 Cx-30 experience. I never felt pressured at any time of the buying experience. I love my new 2025 Cx-30 More
by Josk8boy90
Employees Worked With
Chris
March 20, 2025
Shawn in service definitely deserves 10 stars. ..went above and beyond to get my truck in fast and got me into a loaner car....very friendly and this place has always stood by there word and will t ..went above and beyond to get my truck in fast and got me into a loaner car....very friendly and this place has always stood by there word and will take care of you More
by sharpt32
Employees Worked With
Shawn
February 23, 2025
Amazing experience once again with Puyallup Mazda and Chris Wodjenski. I upgraded my 2024 Mazda CX-5 Select to the 2025 CX-5 Carbon Edition. Chris was amazing with the upgrade ensuring that i was able to Chris Wodjenski. I upgraded my 2024 Mazda CX-5 Select to the 2025 CX-5 Carbon Edition. Chris was amazing with the upgrade ensuring that i was able to get a smooth transfer of my financing and trade my first car for the new one and get everything I wanted. As always, he's looking out for me as the customer. Will always come to him for my auto needs. More
by Syris21420
Employees Worked With
Chris Wodjenski
January 22, 2025
We recently purchased two cars from Puyallup Mazda and had the best experience. Chris W. was our salesman and he was wonderful to work with and not pushy at all. He truly cared that we were happy with our had the best experience. Chris W. was our salesman and he was wonderful to work with and not pushy at all. He truly cared that we were happy with our purchase. 10/10 would recommend both the dealership and Chris! More
by Jennifer H
Employees Worked With
Chris W.
January 13, 2025
Huge shoutout to Chris Wodjenski at Puyallup Mazda! He got me in the car that I had been looking for and was able to answer all of my questions. My first time buying a car on my own and he was super He got me in the car that I had been looking for and was able to answer all of my questions. My first time buying a car on my own and he was super great at walking me through all the options and helped me make the right decisions for me. Very knowledgeable and friendly! If you’re looking to buy, I highly recommend talking with Chris! More
by Blakelyles.2000
Employees Worked With
Chris Wodjenski
December 13, 2024
Chris Wodjenski is top notch in my book. If you want a salesman that will go out of their way not only to find the right vehicle but will also take care of any issues that arise he is the ma If you want a salesman that will go out of their way not only to find the right vehicle but will also take care of any issues that arise he is the man. More
by Big D
Employees Worked With
Chris Wodjenski; a good person with a great big heart is hard to come by, thanks again Chris and I love 😍 my truck.
