
Quakertown Mitsubishi
Quakertown, PA
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Horrible just horrible. My fiancé bought a car in NJ where we LIVE that was originally a PA Jeep. Long story short the dealership in NJ lost the title and never could provide plates or how they lost the where we LIVE that was originally a PA Jeep. Long story short the dealership in NJ lost the title and never could provide plates or how they lost the title. The solution was to basically have the originally dealership (Mitsubishi) contact the original owner and get the title. We had to cancel our previously payment plan and start a new payment plan with a new bank so we could get new temp tags and wait to get the title and actual license plates. Ilya the manager kept reassuring us that the title was in his hand and we were one step closer to license plates. He said to send everything to NJ to get approved at the DMV then it would come back to him and he could finally send it back to us in NJ. We come to find out a week ago that Mitsubishi issued us PA plates instead of NJ plates because they assumed we were moving to PA. No where in any of this did we say we were moving nor does any of our information have a PA residency. Now the dealership is refusing to answer our calls and refusing to redo the paperwork and get us our NJ plates. I don’t understand how a dealership can make such a mistake and not confirm any information. they don’t even deserve a star More
Terrible experience at this dealership. I have never been so taken advantage of in my life! Its also odd all the good reviews on here all Thank someone ... never seen different minds all type the same way. so taken advantage of in my life! Its also odd all the good reviews on here all Thank someone ... never seen different minds all type the same way. Odd. More
Currently if you buy a new car from the dealership you have to wait two to four months for your registration and license plates. I bought a Lexus UX250 h from the dealership September 15th and today I had have to wait two to four months for your registration and license plates. I bought a Lexus UX250 h from the dealership September 15th and today I had to get the dealer plates renewed and a temporary registration because there is a huge delay with processing the information due to covid. More