Quakertown Mitsubishi

Horrible service of all times(People dont wait after 72hr if your car or truck is bad return it is your rights under PA Laws)( the won't fix it) READ BEFORE YOU BUY..... BUY AT YOUR OWN RISK (((((READ)))) O if your car or truck is bad return it is your rights under PA Laws)( the won't fix it) READ BEFORE YOU BUY..... BUY AT YOUR OWN RISK (((((READ)))) Oct/2023 I found a F-150 Ford online for a good price at this dealership so i went and see it since i loved how it looked no rust. they made me a good offer so i teste drive the car it was all good the car was dirty inside and outside I proceed to ask if they would be doing a ditailing to the truck in which they agreed to do as they told me that this was a resent trade in and they didn't have time to clean it but that the car had no issues. I proceed to do the paperwork as my husband loved the car and they took more than 4 hours to finish my paper work. then the same day I brought it home and turned off to get ready for a family day out went to start the truck never turned on ( I proceed to call the salesman in which he gave me his personal number to do the detailing later and told him what was going on he was nice and told me to bring it back the next day) I brought the car back to the dealership on a flatbed and they stay with the car a whole month supposedly fixing it. they noticed they even give me a wrong plate instead of a truck plate they also notice that the truck had bad tires and a bunch of things that were showing at the odometer plus never knew they give us the truck with no inspections( obviously if the odometer has different lights of some misfire or other things the inspection won't pass so I was a skeptical after i knew all this) it comes to an end that i got tired of waiting and called them and they kept putting me on hold every time I will ask for the F-150 and never answer, so I went personally to the dealership they never found a misfire so they gave me the truck back with the issue invite them words they fix a lot of stuff in it in which we checked they were still the same pieces on the truck only stuff that were most visible like the tires and some tire sensors then. We took the truck home it started turning off and the shift was having issues getting stuck in a specific gear and sometimes don't even run. I proceed to take the truck back they again stay with the car almost 3 weeks more to end up telling me they never found a misfire and to also find out that the mechanic leader said they turn off and on the car so many times after I told them they gave me the card with no oil they still turn it on and off and never fill it up with oil until I arrived to the dealership. I was irritated alredy how i have to tell them my self if they put oil before turning it on the leady said yes we did with a attitude so I send my husband to check the oil (Guesss'sss what? No oil was put on the efin truck) i got mad but also trying to stay calm because this wwannabe mecanic could of had broken down the truck more than what they gave me it. They see me upset and about to flip out and offered me to do a trading process in which too I say no obviously because they were the ones selling me a lemon truck an also that if I trade in I had to start by pulling my credit all over and also I knew they will not give me the same amount I pay for the truck besides they knew it was broken they thought I was dumb to just say yes (You could see the salesman face he was embarrassed of how the mechanics and them dealership manager were handling the issue). I took the truck to a Ford dealership and they told me that even in the receipt on what they supposedly put on the truck is a part that it doesn't even belong to a F-150 so I'm assuming they lie over the parts like I thought on first place. This ford dealership told us that we could have aplied the 72hr law to the dealership ( in which I knew that) but they took the car for a whole month probably on purpose and I was just trusting them thinking they will fix it just because they were a legit dealership. Under the terms of this law, buyers have 72 hours to return a vehicle if they deter More

Their online prices are false. Will tell you there are rebates on a three year old used vehicle with 25K miles that are necessary to reach the advertised price. What planet are you Will tell you there are rebates on a three year old used vehicle with 25K miles that are necessary to reach the advertised price. What planet are you people on???? Stay away from these creeps. More

BUYER BEWARE Beware of this place, and beware of finance manager "Richard" . He sold me both a vehicle service contract and tire and wheel protection contract after I had repeatedly told him I was n finance manager "Richard" . He sold me both a vehicle service contract and tire and wheel protection contract after I had repeatedly told him I was not interested. He insisted and kept repeating "but sir do you not value the piece of mind knowing your new vehicle is protected" enough times for me to reluctantly agree just to shut him up so I could leave. I knew I had the option to cancel both contracts and get a full refund, so that is what I figured I would do. Unfortunately for me, I did not realize that "Richard" entered the wrong leinholder information on BOTH contracts. When I called the vehicle service contract holder and the tire and wheel contract holder to cancel, they informed me that the leinholder information on the contracts did not match my actual leinholder. This needed to be corrected by the dealership so that the refund check for the contracts would be sent to the correct bank (they do not refund you directly, they refund the bank holding your car loan. I proceeded to text the sales associate who assisted me with the transaction to have his finance manager fix the leinholder information (I did not inform them I would be cancelling the contracts, just that I wanted the information corrected). He informed "Richard" and told me that it would be fixed that day. I waited until the next day to call the warranty companies to confirm, but was told the dealership did not contact them, and the leinholder information was unchanged. I let the sales associate know, and he said it would be fixed that day. This went on for over a week with no resolution. I got fed up enough and told the sales associate that if the leinholder information was not corrected by that day that I wanted them cancelled. All of a sudden I became important and "richard" finally called me. During this call, he lied and told me that the information was corrected (it still is not 2 weeks post phone call as I type this review). I informed him that I wanted to cancel. This prompted him to go back to his "but sir do you not value the piece of mind of knowing your vehicle is protected." I said no and that I wanted it cancelled. He said "sir do you know that the value of the contracts will go back to the bank and be applied to your principle balance, but your payment will remain unchanged." I said yes please cancel my contracts immediately I'd like a full refund. This is when "richard's" whole tone changed to arrogant. He proceeded to yell at me and say "fine we will cancel the contracts" and proceeded to immediately hang up on me. I cannot express, despite the act he puts on, how unprofessional this guy is. I will spare you all the full story of how they were supposed to fix a rust spot on the vehicle I bought from them, but then gave me the runaround for 3 days AFTER I dropped the car off to them for an appointment I scheduled over a week in advance. I decided to pick the car up because they couldn't give me an answer on when it would be done. They had not even started to do any work on the rust spot in the 3 days that they had the car. BUYER BEWARE!!!! More

I regret not reading the reviews earlier. I found a 2024 Outlander listed on their website for $29K after a dealer discount. I called to confirm the car’s availability and the listed price, t I found a 2024 Outlander listed on their website for $29K after a dealer discount. I called to confirm the car’s availability and the listed price, then drove an hour to the dealership. After the test drive, the salesperson presented me with a price that was $3K higher than what was listed online and what had been confirmed over the phone. When I asked why, the salesperson claimed that the internet price included discounts that I wasn’t eligible for—despite never asking me if I qualified for any discounts. Additionally, they offered me $2,500 less for my trade-in than two other dealerships had appraised it for in the past two weeks. I've dealt with dishonest dealers before, but this experience was particularly frustrating. It was a complete waste of time. Stay away and don't waste yours. More

Was not a fan of this place. Everything seemed sketchy and I was looking at a 37,990$ 2021 Chevy 1500 and the price somehow comes out to almost 42,000 on the bill of sale. They t Everything seemed sketchy and I was looking at a 37,990$ 2021 Chevy 1500 and the price somehow comes out to almost 42,000 on the bill of sale. They try to upcharge the vehicle 2000$ if you finance through your own bank(never heard of), and tried telling me I have to wait 3 months to refinance through my bank. Tried doing a trade in and they lowballed me almost 3000$ of KBB value. Good at scamming not friendly business. They bought the truck off an auction and CarFax doesn’t clearly state it was but it was sent from 3 different dealers after the 2nd owner. DO NOT GO HERE More

Lies online and lies over the phone. Very deceptive pricing! The price that they advertise is only if you qualify for their special rebates. I came expecting a price of $12,500, but beca Very deceptive pricing! The price that they advertise is only if you qualify for their special rebates. I came expecting a price of $12,500, but because I didn’t “qualify” $2500 was added to the price. This was after I specifically asked about the price on the phone. I was very disappointed with this experience. More

I went here to look at a 2008 Lincoln Mark listed for around $9700. When I went to actually purchase the vehicle, suddenly the price jumped up to $15,000. I was able to get the price down to $11,500, not around $9700. When I went to actually purchase the vehicle, suddenly the price jumped up to $15,000. I was able to get the price down to $11,500, not before they tried to keep upping the price. After I bought it outright with a Certified Check, they informed me that they truck was not currently inspected and I would have to bring it back in to get it inspected. I brought it back in the next week and did not receive any information on the truck for over a week. I had contacted them nearly everyday for that week and just kept getting told that it would be ready the next day. Finally, someone informed me that the truck was not going to pass inspection and instead of fixing the issue they were sending me a check for the amount I paid for the truck. So they sold me a truck illegally and instead of making it right they just gave me my money back and washed their hands of it. Now I have no truck and have to continue to look for another one. I definitely do not recommend buying from them. They're just looking to scam people! If I could give negative stars I would! More

We Arrived For A 6:45pm Appointment To View A 2018 Infinty QX60 That Was Advertised On Car Fax And The Dealer Itselfs Website For $14,990. After Performing A Test Drive The Salesman John Natali Came Infinty QX60 That Was Advertised On Car Fax And The Dealer Itselfs Website For $14,990. After Performing A Test Drive The Salesman John Natali Came Back With A Payment Calculator That Reflected $17,525. I Reviewed The Pricing Disclamer On Both Sites And Reviewed Both Websites And Found No Such Price HAD Existed Nor Was There Any Special Offers Regarding The Used Vehicle. Buyer Beware Looks Like The Old Bait And Switch Here Not Trust Worthy Establishment To Do Buissness!!!!!! More

My name is Ernest Yeagley and I was just in looking at the used 2016 Honda Civic LX Stock# UT519038 today 23 July 2024. I find your listing is deceptive and misleading. Listed for $13,990. I attempted t the used 2016 Honda Civic LX Stock# UT519038 today 23 July 2024. I find your listing is deceptive and misleading. Listed for $13,990. I attempted to deal but no sale was made because I didn't meet the qualifications in your listing "Pre-Owned Disclaimer". I came in with a $15,000 budget and you people would not sell me the car for less than $17,700. Go figure? You will sell the car for $13,990 to people that meet your Pre-Owned Disclaimer but not to a customer who wanted the car and had $15,000 to hand over for a sale. I was told well perhaps meet half way, so begrudgingly I said $16,000, but still they came back and said sorry can’t do it must be $17,700. In my opinion this is shady salesmanship and misleading. You post the price $13,990 right up front $35 below blue book value. This is nothing but a lure to get people in your dealership that want to buy a car, but only on your terms. This is unfortunate because I loved the car. I am without a car because I was rearended and my car was destroyed last Sunday. So even expressing my need no one would understand my situation and stuck to their price. Didn't care. But someone else will undoubtedly come along and be taken in and buy it on your terms. Would not refer you to other people in need of a car. One star review from me. More

Price online online for BMW M4 $45,990. Salesman informs me that is a promo deal only for Vets, Students and if you bought vehicle from them before. This is advertised price on several car Salesman informs me that is a promo deal only for Vets, Students and if you bought vehicle from them before. This is advertised price on several car websites with no stipulations. I am a cash buyer. the sales rep tells me they add $2,000 onto price of car because I am not financing. I tell them give me best price and I will buy it. The price all in is $54,500 roughly. I tell them no way. Title and fees roughly $450.00. 6% tax on $45,900 is $2,754.00. Total would be $49,194.00 with online price and taxes and fees. Stay away from here! No negotiations and increasing price based upon their whim! More