Quality Chevrolet

Prompt and professional The service was prompt and professional and very courteous, friendly and kind. professional and very courteous, friendly and kind. More

Great service and awesome customer service. Agents are respectful and kind. Always making you feel welcome Agents are respectful and kind. Always making you feel welcome More

Always great customer service. Whether speaking on the phone or in person. Ok ok ok Whether speaking on the phone or in person. Ok ok ok More

From day, one that I decided to buy the truck, I deal with Danielle. He was extremely friendly nice and amazing customer service he will come to me to the dealer with a professional way. I seriously appr with Danielle. He was extremely friendly nice and amazing customer service he will come to me to the dealer with a professional way. I seriously appreciate him. More

This dealership is good but the workers at the service department are awful. Like it makes getting an oil change terrible. department are awful. Like it makes getting an oil change terrible. More

Making an appointment and taking my truck in for an oil change was easy. They called me when it was ready. My issue is with the service desk. Once I got my paperwork from the clerks desk I went to the serv change was easy. They called me when it was ready. My issue is with the service desk. Once I got my paperwork from the clerks desk I went to the service desk. I stood there for a solid minute before any one of the 4 to 5 NOT busy service agents asked how they could help me. They were all too busy chatting with a female associate (from another department?) to help me. I suppose the one young man that finally approached me deserves some recognition. I could see in his face that he knew the service desk was not working up to Chevrolet standards. More

An Outstanding Experience with Christian Ramirez at Quality Chevrolet of Escondido! I purchased a Chevrolet Equinox EV from Quality Chevrolet of Escondido, and I cannot say enough great things about Quality Chevrolet of Escondido! I purchased a Chevrolet Equinox EV from Quality Chevrolet of Escondido, and I cannot say enough great things about my experience — all thanks to Christian Ramirez. From the moment I walked in, Christian was incredibly welcoming, patient, and professional. He answered every single one of my (many!) questions with a smile, and never once made me feel rushed or pressured. What truly stood out was how seamless and stress-free he made the entire process. Christian took the time to understand what I was looking for, walked me through all my options, and guided me with clarity and honesty every step of the way. His knowledge of the vehicles was top-notch. If you’re looking for someone who genuinely cares about making your car-buying experience smooth and enjoyable, I highly recommend asking for Christian. He’s a true asset to the Quality Chevrolet team — and thanks to him, I drove away with the perfect car and a big smile. Thank you again, Christian! You made my first EV purchase truly memorable and amazing. More

Yesterday, I completed the survey. Please read it. I'm 100% satisfied with all the courtesy, professional and friendly service, and help getting my new car. Please read it. I'm 100% satisfied with all the courtesy, professional and friendly service, and help getting my new car. More

After trying to make a deal on a Blazer ev with four other Chevy dealers, I was able to make a deal with Brock at Quality due to price, focused attention on the potential sale and willingness to accommo other Chevy dealers, I was able to make a deal with Brock at Quality due to price, focused attention on the potential sale and willingness to accommodate my expressed needs. Once my wife and I arrived, we were greeted by Mikail Crosby, who took over the sale. Mikail was friendly, well-acquainted with all the functions of the vehicle, intelligent, non-pushy and very personable. He was very helpful, forthcoming and patient with me during the test drive. After three hours of working through the ins and outs of the leasing deal, I told him I was hungry and he immediately ordered and paid for a dinner through DoorDash. The deal ultimately took five hours from the time I arrived, to the time I left. When the deal was finally completed, after 5 hours, he got in the vehicle with me before I left to make sure I was familiar with all the functions I would need to understand, including the gps and the best way to get home. He told me not to hesitate to ever call or stop by for further training on how to use the many great features of the vehicle. I will definitely recommend this dealership to my friends. I would recommend they work with Mikail, who rates a 10 out of 10, but I would warn them to expect the whole process to take between four and fives hours. More

The service department has been an issue for some time. I get told that they will call me back about something and I never hear from them again. I was told my transmission was fine and within months I had I get told that they will call me back about something and I never hear from them again. I was told my transmission was fine and within months I had to put in a new one, which meant I was out of warranty. They don't even take the time to run my vehicle through the courtesy wash before returning it More