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Queen City Ford
Cincinnati, OH
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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81 Reviews of Queen City Ford
January 31, 2026
My daughter was there on business, car trouble, stranded, got the car to the Queen City Ford. Paid the $527.42 on Feb 21 to fix a leak in her anti-freeze reservoir. The reservoir was supposedly replaced. Fe got the car to the Queen City Ford. Paid the $527.42 on Feb 21 to fix a leak in her anti-freeze reservoir. The reservoir was supposedly replaced. Felt like we won the lottery when we thought we found an honest place to get her car fixed. Now less than a year, we have had to do the same repair. I feel like maybe there was a patch job done and the work we paid for was not completed. More
by Stephanie Johnson
Employees Worked With
Amy Liming, Charlie Watson
May 22, 2025
Hello, I wanted to pass on appreciation for Nick in the Parts department because of the extra time and effort he gave to assist me. My driver side mirror was damaged at Mike’s Car Wash on Monday afternoon Parts department because of the extra time and effort he gave to assist me. My driver side mirror was damaged at Mike’s Car Wash on Monday afternoon as I was planning to drive to Maryland for the holiday weekend, during rainy weather. An inconvenience that I just didn’t have time for. Nick researched the part, quickly got it ordered/delivered and even took time to install the part in the parking lot by Wednesday. That’s not something that happens often these days. I was able to regroup and refocus on the reason for the road-trip. I would really like to know how I can acknowledge him to your upper level leadership. Something about people like Nick in the service industry is really rare. I pray divine reciprocity in his life, and he should really be recognized for what he probably believes is just ‘doing his job’. However, he’s going above and beyond and that’s very valuable. More
by Lisa H
Employees Worked With
Nick
April 14, 2025
Just bought our 4th vehicle from Andre Eddings today. Best salesman to work with! All our service is done there. Always a great experience! Go see Andre and pick out a new car, SUV or truck! Best salesman to work with! All our service is done there. Always a great experience! Go see Andre and pick out a new car, SUV or truck! More
by Brown.pam56
Employees Worked With
Andre Eddings
April 05, 2025
Steve helped me find my dream Bronco! I never thought I could afford one, but they gave me big money for my trade and we made it happen! Couldn’t thank Steve and the guys at Queen City fo I never thought I could afford one, but they gave me big money for my trade and we made it happen! Couldn’t thank Steve and the guys at Queen City ford anymore! More
by Dylan
Employees Worked With
Steve Crisp
March 04, 2025
Thank You Steve Crisp for making my buying experience amazing. You made it easy and comfortable with your excellent customer service. Thanks Again! amazing. You made it easy and comfortable with your excellent customer service. Thanks Again! More
by Jennifer
Employees Worked With
Steve Crisp
September 25, 2023
Great service! I stayed and waited for my car to have a break line replaced the waiting area was clean and inviting. Best of all they had the Reds game on TV ! I stayed and waited for my car to have a break line replaced the waiting area was clean and inviting. Best of all they had the Reds game on TV ! More
by DBranscum
Employees Worked With
Amy Liming
September 02, 2023
Excellent service dept. I couldent belive that there were still buisnessess out there that really goes out of thier way to help you with Ford issues. My first experience wit I couldent belive that there were still buisnessess out there that really goes out of thier way to help you with Ford issues. My first experience with them with a car repair has me realizing that there really is buisness out there that give a dam about you! I had my car at another dealer and all i got was the run around and lies! Theese people are genuine, and really do care about your Ford problems. Ryan in service dept is honest. No bull, strait up man!! Woody sander ford now has all my buisness, as well as everyone i know i will tell to use theese guys for repairs on ford vehicles. Thank you Ryan Kaiser More
by Kennyrousemotorman1
Employees Worked With
Ryan Kaiser, Amy Liming
August 07, 2023
Ordered a Maverick in September 2022 from salesman Bob Marks and General Manager Matt Sander. They were both knowledgeable of the product and helped guide me through the ordering process. Vehicle was de Marks and General Manager Matt Sander. They were both knowledgeable of the product and helped guide me through the ordering process. Vehicle was delivered in July 2023. Bob kept me informed throughout the whole process until vehicle was delivered. I would highly recommend Woody Sander Ford More
by Mark Mav
Employees Worked With
Bob Marks, Matt Sander
