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Queens Auto Mall Auction House - Service Center

Richmond Hill, NY

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6 Reviews

6 Reviews of Queens Auto Mall Auction House - Service Center

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April 07, 2021

This is the worst dealership I’ve ever been to. The fat guy with the gap teeth and the black guy with the glasses are horrible employees who don’t know how to professionally speak to customers. Instead of More

by Jem Wilson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bentley Rodgers
Apr 08, 2021 -

Queens Auto Mall Auction House responded

There was no reason to get as upset as you did. We simply stated the proof of income your sister provided was not acceptable to the bank as they requested either her 2 most recent paystubs or 3 months of bank statements which she could not provide. We're not even sure what you got so upset about. Your sister was still interested in doing business with us after we let her know we could get her approved with our own Buy Here / Pay Here program. I honestly don't even know how to comment to your other allegations. We also do not have a female receptionist.

April 01, 2021

Fabulous services bless thanks lot for ur service and responsibility wen I needed help on this car u was well gd with this car Ty More

by Kinghutson1203
Overall Experience
Recommend Dealer
Yes
Employees Worked With
March 17, 2020

Edwin is great. very patient and helpful. He walked ne through everything while I was waiting checked up on my family and myself. Great asset to your company More

by mauricacharles
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray M, Joel Reyes, Edwin Suncar
August 25, 2019

CARLOS SANTANA EL MEJOR SERVICIO DE MI VIDA Estuve hace unos días buscando un vehículo y realmente no se nada acerca de y Carlos fue muy amable y me hizo la mejor recomendación y More

by Camila
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santana
March 14, 2018

QUEENS AUTO SCAMS Stay the he'll away from this dealer. A car from here is your worst investment. They really do shady business. If the deal looks good, trust that More

by EBwhite5
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mar 19, 2018 -

Queens Auto Mall Auction House responded

Thank you for your feedback. We completely agree- buyers should question everything and we encourage our esteemed customers to do so. We understand how challenging buying a car can be elsewhere and believe in transparency and full disclosure. Our nearly 30 years of customers are comfortable buying from us because they know that we carry only top quality pre-owned vehicles at nationally competitive prices. If you felt that your experience was anything other than fully satisfying, I encourage you to reach out directly and ask for me, Patrick S at 877-764-8482.

March 06, 2010

they just don't take care of their cars or customers.. they love to sell faulty shit, then don't want to reinburst you when they know that the cars aren't right.. if you pay for an extended warranty they More

by isaacdavis0
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
BRUNO
1
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