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Queens Auto Mall, Inc. - Used Car Dealership New York

Richmond Hill, NY

3.4
436 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens. We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score. At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
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134-01 Atlantic Ave

Richmond Hill, NY

11418

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Showing 436 reviews

November 14, 2022

Wow. What a scam. They get GREAT VALUE ratings from CarGurus on their cars, then want 20% more when you get there. I read up on them after wasting my time More

by Trbltowel
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Introduced myself, no name given to me
Nov 15, 2022 -

Queens Auto Mall, Inc. - Used Car Dealership New York responded

Hello again Chris. The 2013 GL Mercedes you came to see WAS a GREAT VALUE with ONLY 48k miles. I wrote WAS because after you passed on the car, 2 more customers came to see it on the same day. Both understood the value of the vehicle but unfortunately one came in right after we collected money from the 2nd customer. Luckily the car was still here and they saw the customer coming back from the Test Drive and the customer said it was great and he was buying it. You on the other hand, wanted to negotiate the GREAT VALUE which is definitely OK but not ok to leave us a negative when your offer is not accepted.

Nov 15, 2022 -

Trbltowel responded

Your Great Value price was calculated by Car Gurues based on the $19999 price. When actually it was 20% higher, You should be adding that 20% to your advertised price on top not hide it in the very small print and using the lesser price for the vehicle rating. And my offer was higher than the advertised price. Im not the only one whose time you wasted to come there and see a car. Its well documented. Its misleading.

October 26, 2022

Came in with my dad, We met Jessica an Amazing sales person, We are definitely coming back to Queens Auto Mall More

by Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
October 25, 2022

Si eres latino y buscas tu primer vehiculo o asesoramiento pregunta por Jesica, Exelente servicio More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesica
October 08, 2022

PLEASE READ ALL OF THE NEGATIVE REVIEWS FOR THIS DUMP THAT THEY CALL A CAR DEALERSHIP!!!!! THEY ARE ALL TRUE! I went there today to look at a 2019 Infinity QX60. The car was listed for $24,599 with 4 More

by keesoocute
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Pierre (JP) Ordonez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Atención al 100 en este lugar, Yesica amablemente lidió con nosotros y los imprevistos que se presentaron, les recomiendo preguntar por Yesica para su próxima compra More

by Fran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesica
August 20, 2022

My dad and I came in looking for a minivan, Yesica showed us the inventory, It’s really nice when to go to a place were they welcome you with open arms, customer service is on point, Yesica 100% recomendable More

by Steven Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesica
August 16, 2022

Muy feliz de conocer a Jessica, una muchacha muy amable. Se las recomiendo con toda confianza More

by mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
August 16, 2022

La señorita Jessica muy paciente nos mostró todo su inventario tienen una cantidad de carros muy bonitos More

by Juanito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
August 11, 2022

wonderful team helping me on everything from AtoZ: to get my first Mercedes Benz with my credit OMG. Go no stress no worries WITH MUNEER AND MIKE. GREAT JOB and joy thank you so very much. Good bless you all More

by Cicie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muneer Akhtar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE AND THE BEAUTIFUL LADY AT THE FINANCE
August 10, 2022

Todo excelente, Gracias a Fabián y Jessica por su atención, me llevó mi Q8 a casa!!!!! More

by jesus-ciprian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Nazario
2
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