Queens Auto Mall, Inc. - Used Car Dealership New York

2013 Jeep Grand Cherokee I would have to say I had the best experience here. I was treated very nicely and the staff was complete honest & helpful . Bentley helped me 2 days a I would have to say I had the best experience here. I was treated very nicely and the staff was complete honest & helpful . Bentley helped me 2 days and finally we closed the deal . It was a long process but I knew what I wanted and Bentley assisted me the best to his ability . I am more than satisfied with my visit & my purchase. More

Scam. Lied to me at leastX. Drove 109 miles each way. Told me the car was there.ready to see. No in workshop. Told me I could drive the car. NO! told me I could pay cash. Said it was on finance only. C Told me the car was there.ready to see. No in workshop. Told me I could drive the car. NO! told me I could pay cash. Said it was on finance only. Called all week and three hours before I left from Pennsylvania. Avoid at all costs. Good reviews must be by employees. BAIT AND SWITCH. More

Awful experience awful service For my first car buying experience, it was awful. I went in too excited which is every salesman dream. Not only did I get screwed with prices and rate For my first car buying experience, it was awful. I went in too excited which is every salesman dream. Not only did I get screwed with prices and rates, but I got screwed by a car that has been nothing but a headache while only owning it for less than 2 months. I've had to put in 500$ (after warranty coverage) into the vehicle. After the fact I had to bring the car into to queens on 3 different occasions for "service ", when I always got it back with more problems. And when I called today after being put on hold for close to an hour and being tranferred all around, I explain to the GM Ray my problems and all I get is "I'm liestening but there's nothing I can do about it" with a small chuckle. He and all of his emoyees have not been accomadating at all. Be SMART and do not buy from here, it's a munch of lying city xxxx. More

Liars about the price!!! We saw a 2008 Porsche Cayenne on Autotrader.com advertised for $13,980. After two hour drive the sales person named "L.S." refused to sell me the ca We saw a 2008 Porsche Cayenne on Autotrader.com advertised for $13,980. After two hour drive the sales person named "L.S." refused to sell me the car for the advertised amount. So I asked to speak with his manager who he reluctantly introduced. "Dean" the manager calmly took my facts and went to speak to o"another manager". When he came back he insisted that the advertised price is only valid after I make a $2,000 down payment on top of $13,980. So this is the essence of my visit, but all the B.S. that I had to listen to was simply idiotic. I.e. "hey, we are in Brooklyn, you cannot buy it in cash. You need to finance so we get our kick back at the end. That's how we make our money. We do not mark up our cars a single dollar, I swear" (quote by the sales guy L.S.)...and much more! I wished them a good day and left but L.S. was too rude to accept my good-by handshake! More

Very professional and honest people! Got our Lexus from Reden which is an exellent car and a sales consultant. Very honest and will help you in every which he can. When you go to Queens Got our Lexus from Reden which is an exellent car and a sales consultant. Very honest and will help you in every which he can. When you go to Queens Auto Mall look for Reden and you can't go wrong. Best sales consultant and they have the best cars too. I'll be back again to buy cars from him. More

great job ..... no xx Purchased a car there a few months ago, had the easiest transaction ever, no xx no push around. just straight business handled by a great salesman his Purchased a car there a few months ago, had the easiest transaction ever, no xx no push around. just straight business handled by a great salesman his name was Ricky He was upfront, very knowledgeable and professional. Since then i have recommended him to lots of my family and friends. so for your next car purchase make sure you check QAM and ask for RICKY More

emily6 Thank you Jose & John the managers you guys were very helpful I will definitely refer my family & friends to you guys at queens auction. I loved that Thank you Jose & John the managers you guys were very helpful I will definitely refer my family & friends to you guys at queens auction. I loved that they made my life a little more easier More

THE WORST PLACE TO GO BUY A CAR. I came to buy a car from them...and i lived in ct...1.5 hours away, i came with then intention to buy the car, i come there the car isnt ready and the I came to buy a car from them...and i lived in ct...1.5 hours away, i came with then intention to buy the car, i come there the car isnt ready and the seller jay was the worst and their finance manager got fired cuz he must have been some stupid idiot...they treated me as if i came to waste their time and had no consideration for anything...they tell me while im doing paper work the car will be pulled out, so i said ok, 45 mins later no one did xxxx, they were all xxxxing horrible and i would never go there again...i came for the car and spend money and its like they judge me by what i wear just because im not buying a xxxx bmw or,mercedez.....ON TOP OF THAT, THE GOD xxxx STORE MANAGER TRIED TO BRIBE ME WITH $100 to write a good review. You people are the worst and i will make sure i let people know how much of a bad dealership you are.....u dont care for your customers. Your service sucks xxx...if i could give u a -5 i would because it was that bad like im 1.5 xxxxing hours away why couldnt u get the car ready. Point is, ill never go back the worst experience ever as well as my seller jay More