Queens Auto Mall, Inc. - Used Car Dealership New York

Different prices then what is announced I found a car thru auto trader.com , Called , made sure the car was available . Travelled 1 hour to get there , when i got there , the announced price I found a car thru auto trader.com , Called , made sure the car was available . Travelled 1 hour to get there , when i got there , the announced price of $10980 jumped to almost $18000 ! they said to get the price of $10980 i had to finance! on top of that i had to put $2000 down on top totaling $12980! Real scam advertising. Don't be fooled! Its not worth it and the quality of their cars are super low anyways. More

Please Avoid the delearship You will see cheaper price online but the real price is 2000 more on each vehicle . For E.g. If you like any car for $20K online but on table you need You will see cheaper price online but the real price is 2000 more on each vehicle . For E.g. If you like any car for $20K online but on table you need to add $2k more so final price is $22k before tax & tags . No one allowed for test drive any car until you approved for the finance . All used car machine was rusting & without any detailing. Please don't waste you hard working money to Queens auto mall. Prefer to pay few thousands more to other reputed dealer with peace of mind. Their salesmen RAY was nasty, rude & abusing person. Their online lower price is just to attract people to their place but you will be surprise their real color when you visit them . Please avoid this dealership . More

The biggest xxxxxxxx ever I called this dealership to ensure that the car I saw listed online was indeed available and ready for test drive. The guy on the phone checked and sa I called this dealership to ensure that the car I saw listed online was indeed available and ready for test drive. The guy on the phone checked and said it was. I told him it would take me over an hour to travel there by LIRR, to which he said they would be there waiting for me. When I arrived, they nonchalantly told me that the car wasn't actually there and then tried to up-sell me on other cars that were 50% more expensive. When I asked the so-called manager to reimburse my travel expenses, he not only said no and expressed zero contrition, but also started insulting both my husband and I, shouting sexist, vulgar remarks at me as I walked out of the dealership. Businesses like these shouldn't even be licensed to operate. Absolutely disgusted by the experience. More

Ray was very patient Salesman Ray was great at helping us find a Bmw 5 series that we liked and fit our budget. Credit score wasn't great but they definitely hooked us up. Salesman Ray was great at helping us find a Bmw 5 series that we liked and fit our budget. Credit score wasn't great but they definitely hooked us up. Entire process was long but hey it was well worth it. Thank you guys so much. More

Very superb!! From the time I walked through the door my salesman Ray welcomed us and introduced himself very cordially. The process was not long and excruciating a From the time I walked through the door my salesman Ray welcomed us and introduced himself very cordially. The process was not long and excruciating as people make it seem. I would definitely refer my friends and family to check them out! If I can give him more than 5 stars I definitely would! More

Great and wonderful! I had a wonderful experience with my salesman Ray and the team! I was skeptical to go to a dealer but after this experience I realized I do not have t I had a wonderful experience with my salesman Ray and the team! I was skeptical to go to a dealer but after this experience I realized I do not have to be. Everyone was warm, helpful, and knowledgeable. I will definitely be going back! More

Spectacular Service! Let me just say I had a wonderful experience at Queens Auto Mall. RAY is the epitome of a great salesman. Super friendly, helpful, and willing to help Let me just say I had a wonderful experience at Queens Auto Mall. RAY is the epitome of a great salesman. Super friendly, helpful, and willing to help us in any way. He explained everything to us and made us feel comfortable. More