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Queens Auto Mall, Inc. - Used Car Dealership New York
Richmond Hill, NY
441 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens.
We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score.
At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 441 reviews
May 27, 2009
The owner / head salesperson, is the worst! He is large, overbearing, and down right mean. He is out for himself and doesn't care about the customer. Even his own employees don't like him. While I was sitti overbearing, and down right mean. He is out for himself and doesn't care about the customer. Even his own employees don't like him. While I was sitting in the office waiting to talk to him, one of his employees was cursing him out behind his back. I bought a car from this place. I wasn't allowed to test drive it. I noticed that the tires were about to go on the car and that a side view mirror was about to fall off on the car. I had to fight to get them to give me new tires and to fix the side view mirror on the car. After taking the car home, I realized that the cover on my fuse box had been broken off ($25), there was no owner's manual ($40), and there was no spare tire cover in the trunk ($99). When I asked them to send me the owner's manual, the salesperson was a complete xxxxxxx and said "No, we don't do that. You can call a number and get one." I asked him for the number and he told me to call a local dealer and get the number. To make things worse, I can't even register the xxxx car because they didn't release the title of the car when I bought it (which is against the law). They said they had a 10 day waiting policy, to ensure my check cleared (which doesn't make sense because it was a bank certified check with my name and their name printed on it). I suspect they didn't have the title and had to order another one. Unless you like dealing with lying, mean, money hungry xxxxxxxx who are trying to get you to sign paperwork before you have a chance to know what you are buying, GO SOMEWHERE ELSE. More
by phsycogizmo
Employees Worked With
Bruno
