R.M. Stoudt Inc.

We were dealing from a distance on a 2023 Lincoln Aviator. We got to the point where we wanted to drive and look at it. The purchase was pretty certain. I told the salesperson on Saturday that we cou Aviator. We got to the point where we wanted to drive and look at it. The purchase was pretty certain. I told the salesperson on Saturday that we couldn't make it until Monday. I was told it would be put on hold. Monday morning I was called and told someone had put money down that morning, so it was no longer available. Evidently the word "hold" meant absolutely nothing. We had rearranged our week to make the trip. I also called an left a message with the sales manager who didn't call back. Absolutely no excuse for running a business this way. More

I have bought every vehicle (new and used) from Stoudt's in the last 25 years. I always have had a great experience. Great team all the way around! Thanks, Dean and the rest of the team. You rock as alw in the last 25 years. I always have had a great experience. Great team all the way around! Thanks, Dean and the rest of the team. You rock as always! More

Great sales people over the years. Always accommodating and caring sales staff and management. Always felt we were treated fairly with trade-in values. Always accommodating and caring sales staff and management. Always felt we were treated fairly with trade-in values. More

Excellent salesman and they have a great service department as well. I would definitely recommend. department as well. I would definitely recommend. More

The worst, most unprofessional conduct by a General Manager, Clint Boom! It starts with getting charged an extra $500 beyond the first payment down that I was told is due at signing and when Jason the Manager, Clint Boom! It starts with getting charged an extra $500 beyond the first payment down that I was told is due at signing and when Jason the Finance Manager (also very unprofessional) informs me of this he says, "not much you can do about it now, huh?" I had to complain to previously mentioned GM to get my $500 back but then this resulted in getting an R/O (bill) ONE MONTH later for mudflaps that were agreed upon to be included in the deal, were installed before picking up the vehicle and signing papers, and wasn't mentioned as anything due on my part on the "due bill". The R/O clearly shows that it was closed on 12/21/22 and listed as internal as it should be. But after I complained, the R/O was reopened (verified by my sister who works at this dealership), INTERNAL was whitened out, then my name and address was written below it... I complain to the above GM via text, and shortly after, I get a very snarky and less than professional phone call from Clint Boom, who says numerous times, "What are you blaming me for!?" I calmly mentioned to him that I assume that with him being the GM that he should know what's going on in his dealership and should know of an R/O being opened back after being closed and sent to a customer, expecting them to pay. Clint Boom, again in a starky manner, says, "You would assume." Then he abruptly hangs up on me, to which I tried calling him back, and he sends me directly to voicemail. My wife, who was sitting next to me, heard the whole contain conversation or lack thereof. I've been treated much better by other dealers as there are plenty around, and you won't get my business any longer when treating customers like that. More

The staff worked very hard for me to get the best deal and all the rebates That were possible for my after 350. and all the rebates That were possible for my after 350. More

I was looking for a good used truck and Josh Larson was great in helping with the details. He even helped find a buyer for the truck I was replacing. My new used truck will do the job well. great in helping with the details. He even helped find a buyer for the truck I was replacing. My new used truck will do the job well. More

Clint was very good and informative though out the whole process of buying the pickups for Sioux County. Thanks again R.M. Stoudt Ford. I did fill one of these out already. process of buying the pickups for Sioux County. Thanks again R.M. Stoudt Ford. I did fill one of these out already. More

I needed a new vehicle bad and these guys helped amazingly would recommend to anyone! amazingly would recommend to anyone! More

Great trade in value. Happy with new vehicle I ordered. Will be back for the next vehicle. Happy with new vehicle I ordered. Will be back for the next vehicle. More