371 Reviews of RBM of Alpharetta - Service Center
I bought my car from them and I also service it there. Great experience every time! My husband just started taking his and he had the same experience as I! Great experience every time! My husband just started taking his and he had the same experience as I! More
You could not ask for a better dealership than RBM of Alpharetta and my service advisor Steve Byrd! He has been friend, advisor and advocate for the servicing of three of my cars now accounting for more Alpharetta and my service advisor Steve Byrd! He has been friend, advisor and advocate for the servicing of three of my cars now accounting for more than 20 years of partnership in my MB dream experience. In my case it is MB and nothing less. More
Andrei gets 7 out of possible 5 stars..... he got my car in, first visit with new diesel Mercedes. Found issue, loaner car, ready next day. And something else needing attn too I didn’t know about. It’ in, first visit with new diesel Mercedes. Found issue, loaner car, ready next day. And something else needing attn too I didn’t know about. It’s why going there is worth a hours drive each time... thanks Andrei! More
This was my first visit to RBM of Alpharetta for service. I chose this dealer because they are the closest Mercedes- Benz dealer to me and had a high rating. I was completely satisfied. Since I live 45 mi I chose this dealer because they are the closest Mercedes- Benz dealer to me and had a high rating. I was completely satisfied. Since I live 45 miles away and the service would take all day my service advisor, Andrei Bucatari, arranged for a loaner car so I could go home, even offering to let me keep the loaner over night if I couldn’t get back before they closed. Everything about my experience was first class. I highly recommend RBM of Alpharetta. More
Vadim Russo was extremely helpful & professional. RBM should be proud to have Vadim because he represent RBM very well. I will recommend Vadim to all my friend should be proud to have Vadim because he represent RBM very well. I will recommend Vadim to all my friend More
Great service for several years now I've owned my 2013 C300 for about 4 years. Steve Byrd @ RBM of Alpharetta is my service provider and I would definitely recommend him as a service adv I've owned my 2013 C300 for about 4 years. Steve Byrd @ RBM of Alpharetta is my service provider and I would definitely recommend him as a service advisor. No hard pressure, just the facts about service needed. More
I love my RBM of Alpharetta! Always professional and courteous and above board service! They always make time for me on their schedule, I am given a loaner when I need it, just overall best team! courteous and above board service! They always make time for me on their schedule, I am given a loaner when I need it, just overall best team! More
Excellent Service Dept - Steve Byrd I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accomm I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accommodating, and friendly. On another occasion, Steve promptly returned our telephone call during our Out-of-State trip and answered all of our questions with our vehicle. It is a real pleasure working with him as a Service Advisor through all these years! Thank you Steve Byrd and RBM! More
While Andrei Bucatari was out on vacation Kim Cates made sure my service was done quickly and safely during the start of this pandemic. Andrei took the time to make sure everything was done perfectly when h sure my service was done quickly and safely during the start of this pandemic. Andrei took the time to make sure everything was done perfectly when he returned. Always appreciate my treatment at RBM. More