RC Automotive

Just purchased a truck about a month ago now from RC automotive in Salt Lake City. The only reason why I went with this company is because the repair shop (not the same company but same name) was awesom automotive in Salt Lake City. The only reason why I went with this company is because the repair shop (not the same company but same name) was awesome the first time I used them. UNFORTNATELY, the same CANNOT be said for the sales department. The sales agent I worked with is named Donovan. He seemed all nice and polite to sell me the truck, of course. However, I was never told this was not one of their own vehicles. This truck was on consignment (they were selling it for their "friend"). In fact, before I purchased it, I specifically asked about if something happens right away if this is something they would fix. I was adamantly told that of course they would, and I should have no worries about this "well taken care of" vehicle. Well, as soon as I got it, I already noticed the brakes were squealing pretty bad. I was told by the repair shop to give it some miles to see if it gets better. While waiting, the truck also started leaking oil and the truck started running rough, AND the battery was giving me issues. I made an appointment with the repair shop and contacted the sales agent who assured me BEFORE I bought the truck that I should have no worries. Well, once I contact him, I am then told that they cannot do anything about it because it was not their vehicle it was their friends that was on consignment! WHAT?! SERIOUSLY! After being told I was never informed that this was not their vehicle, and this was important information to tell me because I wouldn't have bought the vehicle had I had known (just for this same exact reason), I was told that it wasn't important information for me to know and he didn't mean to let that slip. UNACCEPTABLE! Of course it makes a big difference! I could have bought a truck on FB if I it didn't matter. Of course it matters. That is WHY people buy from a dealership and NOT an individual. I got no assistance from the sales department at RC Automotive. I was out nearly a grand after JUST buying the vehicle and who knows how much more. DO NOT USE RC AUTOMOTIVE TO BUY YOUR NEXT VEHICLE! THEY WILL RIP YOU OFF AND LIE TO YOU!!!! More

I have a lot of interest in a vehicle on their lot. For some reason they won’t return my emails. For some reason they won’t return my emails. More

DO NOT BUY From RC Auto. These guys will say anything to get you to buy, agree to fixing issues, and then ghost you. I've been trying to work with these people for months to These guys will say anything to get you to buy, agree to fixing issues, and then ghost you. I've been trying to work with these people for months to get my headliner fixed which was agreed upon on purchase and they STILL haven't fixed it. These people will say they'll get back to you and never call back.. When you call for updates they completely forget you even existed. Steve is completely incompetent and doesn't communicate, return calls, or update you. Chris who is the finance doesn't even get back to you either when told "he'll definitely get back to you." What a joke. I've tried so many times to get this figured out and gave patience but I'm so over this dealership and their garbage service. Again, DO NOT BUY from RC Auto. More

Comfortable, no pressure, very informative, friendly. It was comfortable, there was no pressure, Barry was very informative, friendly, knowledgeable, he took the time to explain all the details of the car It was comfortable, there was no pressure, Barry was very informative, friendly, knowledgeable, he took the time to explain all the details of the care. There wasn't very much gas in the car to really take a good test drive. But we got the idea. More

Satisfied and happy Very friendly and they don't pressure you into buying a vehicle. I was greeted at the beginning but was left alone till I wanted questions answered. Very friendly and they don't pressure you into buying a vehicle. I was greeted at the beginning but was left alone till I wanted questions answered. More

No pressure and excellent fast service. The finance manager bullied my credit union into giving me their lowest rate because I was a couple points under! That’s what I call GREAT customer s The finance manager bullied my credit union into giving me their lowest rate because I was a couple points under! That’s what I call GREAT customer service! And the car is awesome... More

Awesome service RCM Automotive is a great down to earth dealership. They are honest and fair. Nate is an awesome sales person. He was very easy to work with and helpe RCM Automotive is a great down to earth dealership. They are honest and fair. Nate is an awesome sales person. He was very easy to work with and helped me get into my new truck. I’d definitely shop here again. More

Bought car I just purchased a car from RC Automotive. Taylor gave me a great deal on a 2015 Lexus RX450 plus gave me a top dollar for my 2012 Lexus RX450. I wou I just purchased a car from RC Automotive. Taylor gave me a great deal on a 2015 Lexus RX450 plus gave me a top dollar for my 2012 Lexus RX450. I would definitely do business with again. More

Incredible What an incredible dealership! Barry guided me all of the way through my sales transaction. I buy a fair number of cars, and everything he said, and What an incredible dealership! Barry guided me all of the way through my sales transaction. I buy a fair number of cars, and everything he said, and the talented staff here committed to, they fulfilled. What's incredible is how uniquely knowledgable the staff here is, everyone. The cars that they regularly stock, repair and sell is remarkable. This is a rare find of a dealership having a full shop combined with a dedicated detailer and the resources to uniquely bring it all together for the customer. I would highly recommend RC. More