Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RK Chevrolet
Virginia Beach, VA
190 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
By Type
Showing 190 reviews
January 19, 2017
Thought they were good My mom purchased my car in July 2016 from RK Chevy big mistake. The sales people that sold her the car seemed to all dissapear when the sale was final My mom purchased my car in July 2016 from RK Chevy big mistake. The sales people that sold her the car seemed to all dissapear when the sale was final. Within two months we happen to look under the hood the battery was completely damaged with battery acid everywhere probably causing some damage to my other parts under the hood. When we talked to the manager he said well it is a used car "newsflash" it is your job as a dealership to have your cars up to part for customers.We had to pay half of the total battery cost which is riduclous for just have brought the car. They seem Not to give a care. Not to mention the car wasnt even cleaned in the inside there was food trash and old recepits from the previous owner when purchased. Months later my check engine light is coming on and off. And my warranty they gave me expired in 2 months it makes no sense. Now the car most likely needs more work. And they are gonna give me crap about it. I would avoid this car dealarship if at all possible. More
by Queen21
Employees Worked With
Chris
November 29, 2016
RK Chevrolet Staff was extremely helpful and friendly specifically Niles does everything in his power to get you out in a nice car at a reasonable price. Staff was extremely helpful and friendly specifically Niles does everything in his power to get you out in a nice car at a reasonable price. More
by AjGoddard
Employees Worked With
Niles
November 06, 2016
Loved the service Just wanted to say that these two gentleman where amazing and quick in putting us in our new vechicle.. I will recommend them to family and friends. A Just wanted to say that these two gentleman where amazing and quick in putting us in our new vechicle.. I will recommend them to family and friends. All the other staff where amazing as well.. More
by Djmrodz
Employees Worked With
Andrew mellow and Tom flemming
October 08, 2016
Problem identified and owner personally called to fix it. I previously posted a problem I had with this dealership. The owner called me several times and in the end fixed the issue I was unhappy about. Keep i I previously posted a problem I had with this dealership. The owner called me several times and in the end fixed the issue I was unhappy about. Keep in mind I didn't even purchase a vehicle... I will be returning soon to let them earn my business on a vehicle purchase. More
by TimBray
Employees Worked With
some sales rep standing outside when I drove up.
August 24, 2016
Excellent service! Not only is the selection and price competitive, but the service is excellent. Our sales associate, Hannah Cooper, answered all our questions and dis Not only is the selection and price competitive, but the service is excellent. Our sales associate, Hannah Cooper, answered all our questions and displayed courtesy, attentiveness and professionalism. She was a delight to work with! Thanks for such a painless and pleasant experience!! More
by Melissa Proctor
Employees Worked With
Hannah Cooper
May 04, 2016
Great truck We had a great experience working with Justin. This is the second vehicle we've bought from RK and the managers (Bret and Brian) did a great job follo We had a great experience working with Justin. This is the second vehicle we've bought from RK and the managers (Bret and Brian) did a great job following up with the sale. More
by Crawford1227
Employees Worked With
Justin, Bret Brian
March 27, 2016
Awesome!!!!! I absolutely recommend this dealership to anyone!! It has an amazing staff, great prices, an amazing waiting room, really nice staff, and so much mor I absolutely recommend this dealership to anyone!! It has an amazing staff, great prices, an amazing waiting room, really nice staff, and so much more!!!!!!?? More
by Rob
Employees Worked With
Dennis Wright
March 27, 2016
Excellent sales and finance We are five time return customers. Every time we have had a wonderful sales person. Brett Lloyd sold us the first vehicle bought from RK and now he is We are five time return customers. Every time we have had a wonderful sales person. Brett Lloyd sold us the first vehicle bought from RK and now he is sales manager. Elaine Paris was patient and prompt providing answers for all questions even after leaving dealership. Finance department matched interest rate offered by another dealership. More
by Bill69
Employees Worked With
Elaine Paris
March 23, 2016
OUTSTANDING!!! TERI McCRAKEN & BRETT were OUTSTANDING!!! Not only did we get a great Deal but exactly what we wanted!!! A Custom built 2500 LTZ Diesel Truck in a w TERI McCRAKEN & BRETT were OUTSTANDING!!! Not only did we get a great Deal but exactly what we wanted!!! A Custom built 2500 LTZ Diesel Truck in a week!!! They found the truck at another dealer and got it to us in a week, not six! THANK YOU!!! William & Connie W More
by WRWolfe
Employees Worked With
TERI MCCRAKEN
March 07, 2016
Low pressure & great service! Went to look at the 2 wheel drive Tahoe, and Purchased the 4 wheel drive Suburban - not by being pressured, but educated on how little difference the Went to look at the 2 wheel drive Tahoe, and Purchased the 4 wheel drive Suburban - not by being pressured, but educated on how little difference the cost was, and knowing the resale would be better. Wow, what great service, the did not have the vehicle that meet our specific options or color, so they ordered it for us, and we just took delivery of exactly what we ordered and needed! Thanks to the fine sales & finance staff, we did all the paperwork through their finance department for less that my personal bank offered ! More
by MarkSold
Employees Worked With
Dennis Wright & Jarret Lawfer
