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RK Subaru

Virginia Beach, VA

4.6
197 Reviews

2629 Virginia Beach Blvd

Virginia Beach, VA

23452

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197 Reviews of RK Subaru

August 15, 2025

My experience with Lj was very great, he was very accommodating and made sure I didn’t get my hopes up before I was sure I could get my vehicle. The process was smooth and Lj made the atmosphere comf More

by Cnw4123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Glazer, Kayla Clark
Aug 15, 2025 -

RK Subaru responded

Dear Cnw4123, Thank you for taking the time to leave a 5 star review. We appreciate you sharing your experience with LJ and about the service you received. Congratulations on your purchase and we welcome you to the RK Subaru Family! We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

August 08, 2025

Good Dealer. People very friendly and helpful. This was the second Subaru we purchase from RK Subaru. More

by jhaley8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Glazer, Kayla Clark
Aug 11, 2025 -

RK Subaru responded

Dear Jhaley8, Thank you for taking the time to leave a 5 star review and for being such a loyal customer. Congratulations on your purchase and we are happy to have you in the RK Subaru Family. We look forward to seeing you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

August 07, 2025

To Subaru Corporate Customer Relations, I am writing to formally report a serious breach of safety protocol and customer ethics by one of your dealerships, following my recent service experience with my 20 More

by Shulda Bouta RAV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Aug 07, 2025 -

RK Subaru responded

Dear Mr. Watson, Thank you for your comments. We will make sure your concerns will be addressed. Sincerely, Doug Reader 757-431-6694

Aug 07, 2025 -

Shulda Bouta RAV4 responded

No you wont, because I have your voicemail of you trying to harrass me for catching your usual poor maintenance. Veterans aren't threatened by your sleazy tactics. We deal with adversaries much more dangerous than you. You were just trying to identify who complained on the "anonymous" Subaru survey. And you were successful. You need help with your problems.

Aug 07, 2025 -

Shulda Bouta RAV4 responded

So Doug, now that you and your crew have figured out who this customer is that ratted you out, what are you going to do? Pee on my tire? Screw up my Subaru app? Let extra air out of my tire? What is your end game? Too much spare time, my boy. Maybe you should spend your time doing your job?

Aug 08, 2025 -

RK Subaru responded

We are here and available whenever you would like to talk in person.

Aug 08, 2025 -

Shulda Bouta RAV4 responded

And I am right here. You have my address...

July 29, 2025

I always have great service at RK. All the staff are very knowledgeable and friendly. More

by Gedwards1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Jul 31, 2025 -

RK Subaru responded

Dear Gedwards1954, Thank you for taking the time to leave a 5 star review. We appreciate you sharing your experience and about the service you received. We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

July 27, 2025

Very polite and professional employees. The administrative process for buying a car is immensely inefficient. I spent 5 hrs going through the process and was WITH an appointment. Most of th More

by Jkip842
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LJ and Ricky
Jul 31, 2025 -

RK Subaru responded

Dear Jkip842, I am disappointed that your purchase was less than perfect. Please call me to discuss your experience so we can improve in the future. Sincerely, Dave Jensen Subaru Sales Manager 757-431-6521

July 24, 2025

Incompetence during each visit and the worst experiences ever!!! I have visited this service department numerous times in the past year due to them being a 3rd party that I had to use. The numerous visit More

by shannarichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelly Glazer
Jul 25, 2025 -

RK Subaru responded

Dear Shannarichardson, I apologize for your experience with RK Subaru and any inconvenience it has caused. I did leave you a message for you to please call me back regarding your unsatisfactory experience. Sincerely, Doug Reader Subaru Service Manager 757-431-6694

July 18, 2025

Purchased a vehicle from "Martin Hanley" at RK Subaru, July 15, 2025. I am a 73 year old male who has purchased many vehicles over the year. I can say that Martin Hanley was the friendliest, most knowledg More

by louisrayfreeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hanley and the Finance and Insurance male (very nice / forgot his name)
Jul 21, 2025 -

RK Subaru responded

Dear Louisrayfreeman, Thank you for taking the time to leave a 5 star review. We appreciate you trusting us in the purchase of your new vehicle and happy to hear about the service you received. Congratulations on your purchase of your 2025 Subaru Outback and we are happy to have you in the RK Subaru Family. We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

July 05, 2025

LJ answered all of my questions promptly with details ensuring me a comfortable experience with rk Subaru More

by Kai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LJ
Jul 07, 2025 -

RK Subaru responded

Dear Kai, Thank you for taking the time to leave a 5 star review. We appreciate you sharing your experience with LJ and we welcome you to the RK Subaru Family. We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

July 04, 2025

The salespeople there were spectacular. They helped us get the car we wanted, and they were able to work with our situation. Went above and beyond to find get us in a new car. More

by Rajordanstiff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lj Farrell: 5 stars, Shelly Glazer, Kayla Clark
Jul 07, 2025 -

RK Subaru responded

Dear Rajordanstiff, Thank you for taking the time to share your experience and kind comments about the staff here at RK Subaru. Congratulations on your purchase and we are happy to have you in the RK Subaru Family. We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

July 02, 2025

Fear gripped me knowing how dealerships work. I shuddered as I walked into the dealership. The sunlight shined through and LJ appeared. He made the test drive one to remember. With such confidenc More

by SubieLover12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Glazer
Jul 03, 2025 -

RK Subaru responded

Dear SubieLover12345, Thank you for taking the time to leave a 5 star rating and share your experience with LJ. Congratulations on your purchase and we are happy to have you in the RK Subaru Family. We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

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