RK Subaru

In my experience in car buying, salespeople have always been shady to me, but in the case of LJ really showed me that I could trust this dealership, nothing but honesty and transparency been shady to me, but in the case of LJ really showed me that I could trust this dealership, nothing but honesty and transparency More

Working with Lj was a pretty cool experience, he helped me find the right vehicle for all my needs. I didn’t think they would have a car I’d like but he managed to find one and I loved it!!! me find the right vehicle for all my needs. I didn’t think they would have a car I’d like but he managed to find one and I loved it!!! More

LJ was phenomenal! Very patient throughout the whole process, explained what was going on, and never made me feel pressured. I would recommend him to anyone looking for Very patient throughout the whole process, explained what was going on, and never made me feel pressured. I would recommend him to anyone looking for a professional and smooth process. More

Brought my 2025outback in for 6000 mile service with only 4000 miles was charged 25:00 dollars and was told they rotated tires when both front and rear tread wear was the same so tires really had no reason t 4000 miles was charged 25:00 dollars and was told they rotated tires when both front and rear tread wear was the same so tires really had no reason to be rotated. More

I had an excellent experience at Rk Subaru. Lj was friendly, knowledgeable, and never pressured me into making a decision He also took the time to answer all of my questions and helped me find Lj was friendly, knowledgeable, and never pressured me into making a decision He also took the time to answer all of my questions and helped me find the perfect car within my budget. The entire process—from test drive to financing—was smooth and stress-free. Even if you can’t get the Car. He made sure you were set for next time. Highly recommend this dealership if you’re looking for great service and fair pricing! More

I’m a first time buyer & went in with many many questions. LJ was very helpful and answered all of my questions questions. LJ was very helpful and answered all of my questions More

Lj has earned my loyalty with Subaru for Forever! !!! He was an amazing help with all of my car purchasing needs! !!! He was an amazing help with all of my car purchasing needs! More

My experience with Lj was very great, he was very accommodating and made sure I didn’t get my hopes up before I was sure I could get my vehicle. The process was smooth and Lj made the atmosphere comf accommodating and made sure I didn’t get my hopes up before I was sure I could get my vehicle. The process was smooth and Lj made the atmosphere comfortable and fun. More

Good Dealer. People very friendly and helpful. This was the second Subaru we purchase from RK Subaru. People very friendly and helpful. This was the second Subaru we purchase from RK Subaru. More

To Subaru Corporate Customer Relations, I am writing to formally report a serious breach of safety protocol and customer ethics by one of your dealerships, following my recent service experience with my 20 formally report a serious breach of safety protocol and customer ethics by one of your dealerships, following my recent service experience with my 2024 Subaru Forester Touring. As a former fighter jet technician, I am trained to detect mechanical oversights that pose safety risks. During a routine tire rotation RK SUBARU dealership failed to adjust tire pressures to match the Forester Touring’s manufacturer specifications, where the front PSI is higher than the rear. This oversight violates standard safety practices across the automotive industry, including Subaru’s own guidelines. Driving off the lot with improperly balanced tire pressure is not just negligent, it’s dangerous. After submitting feedback via Subaru Corporate’s anonymous survey, I received an unsolicited voicemail from a dealership employee stating, “Sorry I missed your call, maybe we can talk on Monday.” I had not contacted the dealership. This was a clear attempt to identify the source of the anonymous complaint, an act that I consider customer harassment. Furthermore, the dealership continues to conduct in-house service surveys that require customer signatures, despite Subaru’s policy prohibiting such practices. These surveys are presented before the customer has had a chance to verify the quality of service, effectively coercing premature approval and shielding the dealership from accountability. This pattern of behavior, technical negligence, retaliatory tactics, and disregard for corporate policy, undermines Subaru’s reputation for safety and integrity. I am requesting the following actions: 1. A formal investigation into the dealership’s service practices and survey procedures. 2. Assurance that retaliatory behavior toward customers who submit feedback will not be tolerated. 3. Confirmation that tire pressure protocols are being reinforced across service departments. I expect a prompt and thorough email response. They won't don't do nothing. Subaru is all out of love. RAV4 would annihilate them if Toyota would just have the side view mirrors adjust with the memory seats, instead of just the seats. Oh and 2 hours for scheduled "express oil change/tire rotation! More