Raceway Nissan of Freehold

My fiancee and I were in the market for a new car, more specifically our first new car. We had been browsing various types of cars throughout the past few months and narrowed our choices down to a few incl specifically our first new car. We had been browsing various types of cars throughout the past few months and narrowed our choices down to a few including the Rogue. Hands down, when walking into the DCH Nissan dealership, no one compared to the comfort level they provided us. There is a lot of anxieties that go with buying your first new car, this dealership dissipated all of those. From the greeting to the signing, everyone was friendly, informative, and most importantly, honest. I plan on recommending this dealership to anyone who is in the market for a car, new or used. Our salesman, Dave, was top notch. He broke the mold of a "car salesman" and was an anomaly in our searching for a car. Chris, the sales manager, was incredible. He worked out numbers for us in a variety of ways until we found the RIGHT one. Most other dealerships did numbers one to two ways. Overall, A++++ More

LET ME START BY SAYING I HAVE PURCHASED 8 NEW CARS IN THE PAST. ABSOLUTELY NONE OF THEM WAS A GOOD EXPIERIENCE !!!! ALL NIGHTMARES THAT I CAN'T EVEN BEGIN TO DESCRIBE FROM THE MINUTE I WALKED IN THE DOOR ALL PAST. ABSOLUTELY NONE OF THEM WAS A GOOD EXPIERIENCE !!!! ALL NIGHTMARES THAT I CAN'T EVEN BEGIN TO DESCRIBE FROM THE MINUTE I WALKED IN THE DOOR ALL THROUGH THE 2 HOUR PLUS DISCUSSIONS TWICE A WEEK FOR A MONTH ALL THE WAY TO GETTING THE KEYS AND DRIVING AWAY WITH LESS THAN A 1/4 TANK OF GAS !!!!THIS HAPPENED EVERYTIME I WENT TO PURCHASE A NEW CAR--FIRST TRYING THE ORIGINAL DEALER AND THEN OTHERS. THEY WERE ALL THE SAME MODEL VEHICLE...I WAS VERY LOYAL AND THOUGHT THAT A RETURNING CUSTOMER WAS A GOOD THING....NOT. I WAS NOT LOOKING FORWARD TO THIS NEXT PURCHASE---AT ALL!!! STARTED DOING MY RESEARCH --DECIDED ON A ROGUE. CONTACTED DEALERS IN ESSEX COUNTY AREA CLOSE TO HOME AND THEN OUT TO LONG ISLAND AND ROCKLAND COUNTY AND OTHER PARTS OF JERSEY.WON'T MENTION THE NAMES-- I DID SPEAK WITH AND VISITED A FEW OF THEM.NOT REALLY FEELING VERY COMFORTABLE OR WELCOME.STUMBLED ON DEALRATER.COM AND READ GREAT REVIEWS REGARDING FREEHOLD NISSAN-SO I GAVE IT A SHOT.MY DEALINGS WERE WITH HOWIE SALKA MOSTLY THROUGH EMAILS AND PHONE CALLS.ONCE EVERYONE WAS IN AGREEMENT,IT WAS A DONE DEAL.HE MATCHED A COMPETITERS PRICE AND MADE THIS TRANSACTION THE EASIEST EVER!!! I ALSO WATCHED THE OTHER SALESMEN WITH CUSTOMERS--ALL LAID BACK,VERY INFORMATIVE AND TOTALLY NOT PUSHY OR OVER THE TOP.THEY GIVE YOU TIME TO LOOK AROUND AND ASK QUESTIONS AT YOUR LEISURE. SO NOW IT'S OFF TO FINANCE PERSON--MARK BAATZ .SO EASY GOING AND KIND .NO PRESSURE.COULD IT BE.... ANOTHER PLEASANT PART OF THE PROCESS??? I WAS WAITING FOR SOME HORRIBLE THING TO HAPPEN BUT IT NEVER DID. THEN I GOT TO MEET ROLANDO WHO SHOWS YOU THE INS AND OUTS OF THE VEHICLE .SUCH A SWEET GUY AND PATIENT ANSWERING QUESTIONS. I WAS IMPRESSED WITH THE KNOWLEDGE OF EVERYONE IN THE DEALERSHIP AND THE EASY WAY THEY DEALT WITH THE CUSTOMER.THEY TRUELY HAVE CUSTOMER SATISFACTION DOWN PAT.I PICKED UP MY ROGUE ON MARCH 20,2010 AND COULDN'T BE HAPPIER WITH THE WHOLE EXPIRIENCE AT THE DEALERSHIP!!!! I'VE BEEN DOING THE SNOOPY DANCE EVER SINCE!!! AND I LOVE THIS CAR.YOU GUYS WILL NEVER KNOW WHAT A DIFFERENCE YOU MADE FOR ME.THE HORRIBLE TRAUMA OF PAST PURCHASES IS NOW GONE.I'VE BEEN SPREADING THE WORD ABOUT THIS DEALERSHIP EVER SINCE AND WILL DEFINATELY COME BACK.WHATEVER YOU'RE DOING---KEEP ON DOING IT!!!! THANKS HOWIE!!!!! More

I came up from the Jersey Shore to DCH Freehold Nissan because I heard about the sales people there and how well they treat people. Everone has some kind of story about how a car dealership screwed or tr because I heard about the sales people there and how well they treat people. Everone has some kind of story about how a car dealership screwed or tried to screw them over. I had my own. So when I went in there I was surprised at how the salesmen acted. The atmosphere was very relaxed and fun and I actually ENOJYED my time there buying my car. My salesman, Edward, was very polite and professional, and gave me so much information on the Maxima that I didn't even have any questions about it by the time he was done showing me the car. The important thing about it all- he never talked to me like a salesman and never treated me like a customer. We just spoke like two men. He was great. He showed me the numbers, got the car cleaned up for me, and even set up my insurance right there before I left. John, the delivery specialist, showed me how two set up my cell phone with the car's Bluetooth and made sure I had a full tank of gas before I left the dealer. He kept me laughing, and knew just as much as Eddie did about the car. I think I could sell a Maxima now with everything I know about it! Thanks to everyone there who did my paperwork, cleaned the car, everything. I hated car dealers. Probably still always will. But DCH was different. I loved my time there. ONLY place I'll ever buy a car from again. Go to DCH. Ask for Edward Donohue. Best decision you could make More

Bothersome and troublesome negotiations, unfriendly atmosphere. Felt pressured and would not consider ever purchasing there again. The nature of the purchase was necessary and later in the day another atmosphere. Felt pressured and would not consider ever purchasing there again. The nature of the purchase was necessary and later in the day another car was purchased from a rival dealership. A friendly staff, who did not rush the decision and didn't fail to educate me on the availability of items within the car/truck. I will not be returning for future purchases at this dealership. The value received on my purchase was negligible. More

Paul Levine the Internet Manager provided a very competitive price compared to other local dealers and against other brands. John Pell, the sales agent was very helpful in making sure I found the ca competitive price compared to other local dealers and against other brands. John Pell, the sales agent was very helpful in making sure I found the car suitable to my needs and answering any questions I had concerning the car and purchase. Overall - a pleasant experience with no hassels or frustration. More

The buying experience at DCH Nissan was exceptional. Mark Weber was friendly and very professional. He showed me several cars in my price range and we test drove a beautiful 2010 Silver Nissan. The car was Weber was friendly and very professional. He showed me several cars in my price range and we test drove a beautiful 2010 Silver Nissan. The car was equipped with all the features I wanted. The car drove great- it handled the road and the ride was very smoothe. We sat down to discuss the price and he was able to make this car work for me. I highly recommend for any buyer to purchase a car at this dealership. I never felt overly pressured- but Mark worked hard on this sale. He gave me an excellent vehicle at a vver fair price... More

From the initial exploratory visit through the negotiation process, salesman David Pomerantz performed professionally and with class. His demeanor and follow through were major factors in our dec negotiation process, salesman David Pomerantz performed professionally and with class. His demeanor and follow through were major factors in our decision to purchase our new car from Freehold Nissan, though we did receive a lower quote from another dealer. We believe we were dealt with fairly and are confident that we chose the right dealership. More

I was extremely satisfied with the service me and my wife received. We did not feel pressured at anytime. Our questions were addressed in a very courteous and insightful manner. Chris and Tom were very received. We did not feel pressured at anytime. Our questions were addressed in a very courteous and insightful manner. Chris and Tom were very professional and engaging as was the whole staff. I would highly recommend anybody who would like to purchase or lease a Nissan to visit this dealership. More

I would like to express how PLEASED I am with DCH Freehold Nissan from my gorgeous 2010 Altima Coupe, the professionalism & sincerity of their employees and this has been an all around great experien Freehold Nissan from my gorgeous 2010 Altima Coupe, the professionalism & sincerity of their employees and this has been an all around great experience. I am a VERY picky person that does NOT settle unless I am 100% HAPPY and to me this was not settling considering I got the exact car I wanted and loved. Barry Cottrell was very professional and accomodating in making sure I was well taken care of by all of the staff, Chris Murphy went out of his way to make sure I got exactly what I wanted, Marc Weber was a very pleasant salesman that made sure this was a stress-free and wonderful experience, and Sal in finance finished off the deal also with a professional yet very pleasant attitude. My thanks to all of you and I will highly recommend this dealership to others and you will have me as a repeat customer hopefully for many years to come. Thanks so much! Annmarie :) More

The overall dealer experience was excellent. I was looking to replace my lease vehicle and stay within a specified budget. At other dealerships, the advertisements were not even close to what I was f looking to replace my lease vehicle and stay within a specified budget. At other dealerships, the advertisements were not even close to what I was finally quoted. At DCH, they were staight forward, they did not push the most expensive vehicle to exceed my budget, and showed me vehicles in various price ranges. There was no pushy salesman attitudes and they were all friendly and attentive. More