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Raceway Nissan of Freehold

Freehold, NJ

Overview
Employees
Reviews
Vehicles
4.5
1,352 Reviews
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4041 U.S. 9 N

Freehold, NJ

07728

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Showing 1,352 reviews

November 13, 2023

The waiting area could use a little updating. They offer coffe and tea but no milk/cream More

by Lapet921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
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Nov 13, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to share your feedback. We appreciate your input regarding the waiting area, and we'll certainly take it into consideration as we strive to enhance our customer experience. We value your perspective and are committed to making positive changes based on customer input. We look forward to serving you again!

Helpful
November 12, 2023

BEWARE OF RACEWAY NISSAN. They bait you to come into the dealership and when you're ready to buy, they add a $3,895 PREP fee on top of their price. I will be reporting them to More

by DisappointedCustomer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Uli DeMartino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Raceway Nissan of Freehold responded

Kia, After repeated attempts to contact you regarding this false accusation its clear you have no interest in spreading the truth and only wish to cause us harm. We have seen your spam posts across various platforms continuing to propagate this lie against us, explained why an accusation such as this is so damaging, and the only response we got was that you unsubscribed from emails. Yet you endorse a dealership such as AA that knowingly/willfully sells lemons/buybacks to customers. We have reached out in good faith, and have all the proof of doing so. We wish you all the best on your political career.

Helpful 2
November 12, 2023

Very good He was pleasant and professional Knowledgeable and he did his best to explain all that was there to be done More

by Sikaba09
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 13, 2023 -

Raceway Nissan of Freehold responded

Thanks for your positive review! We're glad to hear Tyler helped make your service appointment great. We appreciate the recommendation and look forward to serving you next time.

Helpful
November 12, 2023

Overall it was great. I waited in waiting room and had a comlimentary cup of coffee . I waited for my car to be serviced for a little over an hour , which was very acceptab More

by FFRANCOMANO
Recommend Dealer
Yes
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Nov 13, 2023 -

Raceway Nissan of Freehold responded

Thank you for the kind words! We're thrilled to hear about your recent service experience. We look forward to serving you again in the future.

Helpful 1
November 11, 2023

Had a good experience at Raceway service dealt with Tyler he explained the recall matter and was out in a fair amount of time will go back for service thank you More

by searay47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 13, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to share your positive experience with us! We appreciate your feedback and look forward to welcoming you back for future service needs.

Helpful
November 11, 2023

Cris was very helpful and incredibly accommodating. I received excellent service and would never hesitate to return if needed! I appreciate the friendly customer service! More

by NTWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
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Nov 13, 2023 -

Raceway Nissan of Freehold responded

Thank you for sharing your positive experience with Cris and our team! Should you ever need assistance in the future, don't hesitate to return. We look forward to serving you again.

Helpful
November 10, 2023

Very convenient friendly service. Associate Katrina very helpful and knowledgeable. Service finished quicker than expected. More

by AdScarola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Ferraina
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Nov 13, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive feedback about your service experience at Raceway Nissan! We look forward to serving you again in the future.

Helpful
November 10, 2023

Excellent service. I’ve never had a problem with the work being done. Have been coming here for years. One issue: focus on getting the customer out the door when his c More

by J.PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to share your positive experience. We truly appreciate your loyalty over the years. We strive to provide not only exceptional service but also a seamless and efficient experience. We will certainly take your comment into consideration to enhance our customer service process. We look forward to serving you in the future.

Helpful
November 09, 2023

I’ve always had a good experience every time I go there everyone is always very nice and friendly and I always get a quick appointment. More

by ANGELAGRAZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Santoro
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Nov 10, 2023 -

Raceway Nissan of Freehold responded

Thank you for the kind words about our service department, Angela! See you next time.

Helpful 1
November 08, 2023

Efficient, clean, professional & it’s very important that they don’t push the services. You can pick & choose what you want based on the need & importance for your car. More

by LIN3327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 10, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive feedback! We're glad to hear that our approach to providing service aligns with your preferences. Thank you for choosing Raceway Nissan of Freehold.

Helpful
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