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Raceway Nissan of Freehold

Freehold, NJ

Overview
Employees
Reviews
Vehicles
4.6
1,490 Reviews
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4041 U.S. 9 N

Freehold, NJ

07728

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Showing 1,490 reviews

June 18, 2023

Diag Fee $256 or $159 told 159 charged 256. Recall issue, harness replacement- $1020 ??? Ouch! More

by ALIIEDOGBARON31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist was very cooperative $ went out of her way to address my issue.
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Jun 26, 2023 -

Raceway Nissan of Freehold responded

We’re disappointed to learn about this review. We can assure you that our prices are fair, and we would never try to overcharge a customer, but if you felt that was the case we apologize. We’d appreciate the opportunity to connect with you and discuss your experience. Please reach out to us directly so we can talk further. We hope we can reach a resolution together.  Raceway Nissan of Freehold Management

June 17, 2023

The New Owners look like they making the place way better. Lots of new and used cars on the lot. Great deals More

by DIONWIT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dunst, James Brower, Madison Perkins
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you! There’s nothing better than a customer who’s pleased with the experience that had with us!

June 17, 2023

Everything was done perfectly. The experience was great. I was kept informed the whole time and the area I waited in was comfortable. More

by LYNADANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Sousa, George Polzer, Madison Perkins
Report | Print
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive feedback! We’re proud to have you as a customer and we truly appreciate your business!

June 17, 2023

Good friendly service. and fast.would go back for sure. Was very happy, I took it there. More

by bodi37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
Report | Print
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to comment. Your opinion matters and we’re pleased you think well of our work here at Raceway NIssan of Freehold!

June 17, 2023

Hi I took my Nissan Pathfinder to Raceway Nissan on the 6/15/2023., I spoke to Cris Baleanu , (service advisor). he was very professional and kept me informed., every step of the way as to what is happeni More

by lionel G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Baleanu, (*****).
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thanks for the kind review of our Service Department, Lionel. And thank you for trusting us with your Pathfinder! We look forward to our next opportunity to provide you with great service. :)

June 17, 2023

They’re so friendly and thorough. I went in with a trashed car and it came back sparkling clean. I highly recommend Freehold Nissan! More

by P.HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to comment! Your opinion matters, and we’re pleased you think well of us! Stop by Raceway Nissan of Freehold anytime. We’re here to help!

June 17, 2023

Marcus was great, communicated well with me, and had my car washed at the end. Very nice touch! Always a pleasure dealing with service department, each advisor is always friendly, knowledgeable, and quick More

by AStanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus in Service
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to comment! We’re happy to pass along your comments to Marcus! If you're ever in need of more help, please let us know!

June 16, 2023

Excellent service. Explained what they were going to do. Told you what services were needed next. More

by NJMARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thanks for your business AND your kind words. We know how good it feels to find someone you can trust, and that you’re pleased with the service we provided!

June 16, 2023

Good service and customer sec reps. They were efficient and professional. I will continue to use this service center for future issues. More

by Jlattbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know others
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your praise and kind comments about our team!

June 16, 2023

They diagnosed the problem with my car quickly and fixed the problem. They staff is very responsive. More

by SUEDOLLINGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too!

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