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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.5
488 Reviews

488 Reviews of Raceway Nissan of Freehold - Service Center

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June 14, 2023

Saturday June 10th I was at Raceway Nissan of Freehold Service. Chris was very professional. The place was clean. The service was thorough. More

by ALYSSALUCKS922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service 5 star
Jun 21, 2023 -

Raceway Nissan of Freehold responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding!

June 14, 2023

Decent service but I'd be a lot happier if they provided some more loyalty in the form of some service perks. More

by C.KERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Polzer, Madison Perkins
Jun 23, 2023 -

Raceway Nissan of Freehold responded

We are sorry, you weren’t happy with your auto service experience. We’d appreciate the opportunity to make things right and encourage you to connect with us – we’ll work with you to address your concerns. Thanks!  Raceway Nissan of Freehold Management

June 14, 2023

Having my car serviced here is always a very pleasant experience. Very large and comfortable waiting area plus a kitchen area. The staff is also very informative and pleasant. More

by INEZALEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tsekouras
Jun 21, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive comments regarding our Service Department at Raceway Nissan of Freehold! We hope we’ve made a friend—and a permanent customer—in you! We’ll do our best to live up to your review!

June 14, 2023

Great service, articulate staff, knowledgeable I appreciate the team's service orientation and my rep Was amazing ! More

by KARENUNE
Recommend Dealer
Yes
Employees Worked With
Idr
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We look forward to our next opportunity to provide you with great service!

June 13, 2023

I came in for service a few months ago no issues with my car. I came in this time and the service guy tells me I have thousands of dollars worth of issues and then asked if I want to trade in my vehicle for More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
June 13, 2023

I do appreciate that they honored a free oil change coupon from a previous owner. More

by JOWMS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The receptionist was very kind and a nice sense of humor. I was there at 7:15 a.m. You want to encounter cheerful people., George Polzer
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive comments! We’re proud to have you as a customer and we truly appreciate your business!

June 13, 2023

Customer service very courteous professional and extremely thorough with my service request and explained what service was needed besides my request More

by M.REGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
Jun 21, 2023 -

Raceway Nissan of Freehold responded

We do love happy customers! Thank you very much for your comment!

June 13, 2023

Not very communicative during service. Not everything requested was performed. Very rushed experience. Paperwork missing and inaccurate. Did not give me confidence that all work was perfor More

by MICKYHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler?
June 13, 2023

Very professional, courteous. I have been using Nissan for over 15 years and I am very satisfied with the people and service. More

by LINDA.COURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thanks for your positive and encouraging feedback. We hope you’ll recommend us to others.

June 12, 2023

Staff is very professional and knowledgeable in the services my car needed. I was also greeted promptly. More

by RUIZM0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , George Polzer, Madison Perkins
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to comment! Your opinion matters, and we’re pleased you think well of us! Stop by Raceway Nissan of Freehold anytime. We’re here to help!

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