Back

Rainbow Luxury Imports - Service Center

Covington, LA

4.8
145 Reviews

145 Reviews of Rainbow Luxury Imports - Service Center

Sort by
September 28, 2021

The service department is much better! Mr. Tommy is incredible.☺️He knows what he’s doing and explains everything in detail. More

by ZACKLITTLE1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Sep 29, 2021 -

Rainbow Luxury Imports responded

Thank you for the wonderful compliment about Mr. Tommy. He is a great asset to the dealership and we are very excited that you were treated so well. We look forward to seeing you again soon.

August 20, 2021

Dealership was great the service was great would have given 5 stars if not for the distance traveled for service. Too far from where vehicle purchased. More

by WOLIVER476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon ., Jason Keller
Sep 11, 2021 -

Rainbow Luxury Imports responded

Thank you for making the drive the have your vehicle serviced. We are happy that our service team provided excellent customer service and you took the time to share your experience. We hope to see you again in the future.

August 20, 2021

Excellent customer service was rendered quiet timely, and while waiting I was made very comfortable. Upon completion, I was assured that there had been a thorough assessment of the vehicle. I was Invited t More

by CTOUSS06@yahoo..com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy (Service)
Sep 02, 2021 -

Rainbow Luxury Imports responded

We appreciate you giving us feedback about your recent experience with us and are happy to know that Mr. Tommy treated you so well. We hope to see you again soon.

August 12, 2021

Mr. Tommy is the best. It was my first time meeting him but I felt like I've been knowing him for years. Customer service was great! Mr. Tommy deserves more than five stars. More

by coliver5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
Aug 14, 2021 -

Rainbow Luxury Imports responded

Thank you for the awesome review and very kind words. I'll be sure to pass this review on to Tommy. We appreciate your feedback and your business. We look forward to helping you again in the future.

August 04, 2021

The new service manager was extremely helpful and professional. This location will be my new go to when service is needed on my vehicle. Thank you Tommy. More

by knm1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Aug 18, 2021 -

Rainbow Luxury Imports responded

WOW. Thanks for the kind words about Tommy! We are very to happy to hear that he was able to take great care of you and earn your future business. We are looking forward to helping you again in the future.

July 26, 2021

Mr. Tommy was great. He gave me an appointment that fit in with my schedule. The customer service was great, I will recommend this service department to friends and family. More

by dbwoodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr,Tommy
Jul 26, 2021 -

Rainbow Luxury Imports responded

Thank you for the great review and for giving us the opportunity to serve you. We are happy that Tommy was able to provide you with great customer service. We look forward to seeing you again soon.

April 05, 2021

Service was OK, but not reported to carfax, so they show us overdue, possibly devaluing our car. How do we get this fixed / reported correctly? More

by JEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon .
Apr 06, 2021 -

Rainbow Luxury Imports responded

Thank you for taking the time to leave a review. Unfortunately we are not affiliated with CarFax and do not report our service work to them or use them for sales. We use AutoCheck for our history reports. If you'd like to ensure the value of your car for resale later, we recommend saving all of your service records.

November 19, 2020

Service dept. took care of my oil change and recall, in and out in 1 hr! Great experience as usually with rainbow Mitsubishi on the Northshore More

by KOM3636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon ., Jason Keller
Dec 09, 2020 -

Rainbow Luxury Imports responded

Thank your for your review and for your visit. We are happy to hear that you were well taken care of and in such a timely manner. It is always great to know that our clients are highly satisfied. We look forward to seeing you on your next service appointment.

July 20, 2020

I had the opportunity of dealing with Jason when I had my car serviced. There was a misunderstanding about the amount, but I really appreciated the way he handled the situation. Very respectful and pleasing. More

by MONIQUE DAVIS
Recommend Dealer
Yes
Employees Worked With
Jason Keller
June 25, 2020

Needed an oil change. Was informed I was due for a transmission service. The price is that service was way higher than I anticipated. Other than that, great service. More

by SCOTTAMMY
Recommend Dealer
Yes
Employees Worked With
Jason Keller