Rainbow Northshore GMC - Service Center
Covington, LA
400 Reviews of Rainbow Northshore GMC - Service Center
Just didnot appreciate how I was talked too. Brought my truck in for oil change. Had another issue and of course it was not under warranty.. Ask why not covered . was told don't kill the messeng Brought my truck in for oil change. Had another issue and of course it was not under warranty.. Ask why not covered . was told don't kill the messenger. Then ask to see what was wrong she call tech and his response was Well I was going to lunch but come on Ill show you. Just upset about the way I was treated. Bought this truck in January and was planning on getting another vehicle this January but probably will look elsewhere.. More
Oil Change and Recall Excellent - I scheduled an oil change with a recall. The staff was very helpful and I was in and out in 1-1/2 hours. Excellent - I scheduled an oil change with a recall. The staff was very helpful and I was in and out in 1-1/2 hours. More
Service Dept. The service dept. did a great job putting the running boards on and also a bed cover. I was very pleased with the service there. The service dept. did a great job putting the running boards on and also a bed cover. I was very pleased with the service there. More
service of my car Very pleased with service and personnel they are very efficient and always satisfied with work and pricing very pleasant to deal with. I would always Very pleased with service and personnel they are very efficient and always satisfied with work and pricing very pleasant to deal with. I would always bring my car for service at this facility More
Rear tail lights and battery I made an appointment for 9 am on Tuesday July 16, 2019 and checked in by 9:15. I left my car there to have the rear tail lights checked, the tire pre I made an appointment for 9 am on Tuesday July 16, 2019 and checked in by 9:15. I left my car there to have the rear tail lights checked, the tire pressured indicator checked, and the battery checked. I also requested an oil change and tire rotation. My car was not ready by 5 pm. If fact when I called at 4:30 they had not even worked on it. I believe they worked on cars of customers that were waiting because the waiting room was full. They called the next morning by 8 am to tell me what service was needed. I authorized the service and my car was ready by 10 am. I was disappointed my car was not ready on the same day. There have been other times when my car was not ready because they were waiting for a part. But I was always called and offered a rental. I should have been called this time too. But I would think making an appointment would assure your car being looked at the same day. More
Oil change and tire rotation Phoned for an appointment and got one the same day. The vehicle was services in a timely manner while we waited. Everyone was very friendly and very Phoned for an appointment and got one the same day. The vehicle was services in a timely manner while we waited. Everyone was very friendly and very courteous and made us feel welcome. We appreciate the service we receive from the location and have been using them for several years. We would recommend them to anyone. More
Friendly service The staff at rainbow buick were friendly and efficient. They kept me updated throughout the time my vehicle was being serviced. Getting a loaner vehic The staff at rainbow buick were friendly and efficient. They kept me updated throughout the time my vehicle was being serviced. Getting a loaner vehicle was no problem. More
Good service Serviced vehicle quickly called them and they were able to work me in one afternoon.. always have a good experience with rainbow which is why I use t Serviced vehicle quickly called them and they were able to work me in one afternoon.. always have a good experience with rainbow which is why I use them More
Service call Had a noise coming out of the rear. The detected the problem and told me it it would be repaired that after noon. I was. Had a noise coming out of the rear. The detected the problem and told me it it would be repaired that after noon. I was. More
Best service ever! This service department goes above and beyond to make my service experience the best ever. They get it right every time with excellent customer servi This service department goes above and beyond to make my service experience the best ever. They get it right every time with excellent customer service. I bring my truck there for every service. More