Rainier Auto Group

DO NOT BUY HERE! . They sell you unsafe vehicles. Mine needed tires, rear brakes, catalytic converter, both front lower control arm bushings. over 8 k of work. They . They sell you unsafe vehicles. Mine needed tires, rear brakes, catalytic converter, both front lower control arm bushings. over 8 k of work. They would not lift a finger to help. not even after my lawyer send a letter. They didn't respond. They slip in a Implied warranty negotiation statement saying you negotiated this. List includes illegal tires, brakes, unsafe front end parts. bad engines, transmissions and on and on. This place is trash. More

WORST WORK ETHIC / CUSTOMER SERVICE EVER🚨 NOT PROFESSIONAL AT ALL🚨 ! DONT GIVE THEM UR BUSINESS ! After corosponding with mark through the whole morning and driving 4 hours from lebanon oreg PROFESSIONAL AT ALL🚨 ! DONT GIVE THEM UR BUSINESS ! After corosponding with mark through the whole morning and driving 4 hours from lebanon oregon that i had to beg my sis to do just to see the 2009 Rav4 157k miles 7999 we get there we test drive it get back then they tell me they sold it While i was test driving. HOW THE xxxx DO U JUST SELL SOMETHING LEGIT RIGHT OUT FROM UNDER THEM ? AND ESPECIALLY AFTER DRIVING SPECIFICALLY TO SEE THE CAR OF WHICH I WOULD HAVE BOUGHT HAD IT NOT BEEN RIPPED RIGHT OUT FROM UNDER ME ! Thats like u trying on the last dress and the clerk telling u srry its been sold like xxxxx im in it how is it sold.... More

Worst Experience Ever I bought a truck here a few years ago that was nice, so after my car went down, I went back last year. Sold me a car that had been in a massive accide I bought a truck here a few years ago that was nice, so after my car went down, I went back last year. Sold me a car that had been in a massive accident, even the frame was compromised, refused to let me return it less that 24 hours later after mechanic assessment, unfortunately I didn't have the money to go after them legally. Then, they took over six months to get me the title, I had to constantly contact them, and because of that I had no chance to get any help from my insurance with the damage to the car. A year later, the car has had tons of problems stemming from the accident damage, and is now scrap. I am out 5000 dollars and now have no car. Absolute scammers now, gone waaay down hill as a dealership. More

Worst dealership ever!!!!!! This is the worst dealership ever. I bought what I thought was a slightly used 2018 Toyota Tacoma. I paid 28000 for this truck. They bought TRD wheels This is the worst dealership ever. I bought what I thought was a slightly used 2018 Toyota Tacoma. I paid 28000 for this truck. They bought TRD wheels and stickers and put them on the truck. The truck was wrecked and I was given a carfax saying it was good. Now the paint is bubbling and coming off the front bumper. The estimate for my trade in was 600 more than the actual payoff. This money should have been reimbursed to me. I have called several times and don’t get a return call. When it comes to dealerships these guys as shady as they come. They are all sleaze bags and will rob you blind!!! DO NOT BUT FROM THEM!!! More

Josh and the team!! I would recommend these guys to anyone. Bought a 2008 bmw 750 87k . Josh and these guys worked to get me the best deal and interest rate. Little money I would recommend these guys to anyone. Bought a 2008 bmw 750 87k . Josh and these guys worked to get me the best deal and interest rate. Little money down. Drove away in a great car!!! No pressure. No hassle. Friendly all the way around. Thanks guys More

Amazing!! Got an amazing car with an amazing deal!! Dj at Rainier auto group was the best! He was very honest and real and did everything very smoothly! I haven Got an amazing car with an amazing deal!! Dj at Rainier auto group was the best! He was very honest and real and did everything very smoothly! I haven’t had a car in awhile and the one I do have is not reliable at all and has been such a huge stressor in my life and Dj really worked to get me a great deal and was very informative and honest the whole way! More

Dedicated to satisfaction Highly recommended took care of me better then any dealer out there bought a 335i and it needed injectors the day i took it off the lot and they cover Highly recommended took care of me better then any dealer out there bought a 335i and it needed injectors the day i took it off the lot and they covered it no cost to me and without warranty then i picked it up again and the serpentine belt snapped they picked me up and and the car gave me a ride home after they closed and was ready to go home! And fixed the car again with no charge to me. they were dealer of the year for this very reason don’t hesitate at all because they are honest people, and will take care of you. More

Do not buy a car from these guys! I wish I had done my homework and read the reviews on the dealership before I drove off the lot. I don’t even have the license plates yet, and I alrea I wish I had done my homework and read the reviews on the dealership before I drove off the lot. I don’t even have the license plates yet, and I already have to spend $1500-3000 to repair the car. They assured me the car had been thoroughly inspected and the oil had been changed. It had not, the oil was dirty and brown. And the check engine light came on the next week, which is a common occurrence according to other reviews about the dealership. Will not answer my calls or return my emails. Don’t waste your time and money on these crooks. They know they are selling broken cars. More