Rainier Dodge

I bought a new '23 Ram Laramie from Rainier Dodge of Olympia last Tuesday. The salesman really pumped up the towing ability. When I took it to get the parts to tow, no one recoginized bracket that was s Olympia last Tuesday. The salesman really pumped up the towing ability. When I took it to get the parts to tow, no one recoginized bracket that was supplied with the truck. Come to find out that the truck was not outfitted with a hitch capable of towing standard style trailer. When I discuss this with the manager after a parts employee figured out the incorect hitch was outfited on the truck, they refused to even discuss this issue with me. Thier resolution was to offer me 10% discount on the very expensive parts to install the appropiate towing hitch and no discount on their labor even. Furthermore the salesman blatently lied to his supervisor regarding our converstaion to discredit my complaint. If I could do it over again I would not shop here and potentially not even any Dodge dealership. Extremely frustrating experience and feel complete taken advantage of. More

All but 1 dealer so far in my search has contacted me after I reached out to them. This dealer is less than 10mi away. Business must be real good. I will never reach out to them again. after I reached out to them. This dealer is less than 10mi away. Business must be real good. I will never reach out to them again. More

This dealership is first rate. I have been using them for over 20 years and have been very happy with their service. I have been using them for over 20 years and have been very happy with their service. More

Rainier Dodge has always been amazing to deal with. From sales, to service, to parts they are all friendly and knowledgeable. From sales, to service, to parts they are all friendly and knowledgeable. More

Great group of people at rainier dodge . Always ensuring the needs of the individual are met. Rob Wiggins goes above and beyond to help a customer Always ensuring the needs of the individual are met. Rob Wiggins goes above and beyond to help a customer More

Was very pleased with the customer service Jake is extremely polite and well mannered young man I would recommend Raineir Dodge to anybody thank you for all your help picking out my car! extremely polite and well mannered young man I would recommend Raineir Dodge to anybody thank you for all your help picking out my car! More

Don't just walk away RUN. The come off like we are family owned and looking out for our customers, but the all are about bait and switch, changing paperwork and going back on The come off like we are family owned and looking out for our customers, but the all are about bait and switch, changing paperwork and going back on their word. RUN RUN RUN More

They did the work requested, added nothing else and charged me a reasonable rate for it. Exactly what they were supposed to do. charged me a reasonable rate for it. Exactly what they were supposed to do. More

Raineer Dodge Inc always takes care of my service needs in a timely manner and they communicate well throughout the process. in a timely manner and they communicate well throughout the process. More

Employees well knowledgeable about necessary repairs to solve problem. They keep you informed aboutthe repair process. solve problem. They keep you informed aboutthe repair process. More