Rainier Dodge

.The purchase process was good but when I went in for service was lied to for months saying I would get a key fob replaced under warranty when they got them back in stock. Kept calling and finally went i service was lied to for months saying I would get a key fob replaced under warranty when they got them back in stock. Kept calling and finally went in to get one and they said my warranty expired after 1 year even though I requested the replacement after 9 months but was put off for months. More

Service department was knowledgeable and friendly. The status of service using mobile app was great. The status of service using mobile app was great. More

Continuing Review of Rainier Dodge Service: Second vehicle I took for service at Rainier was a RAM 1500. This vehicle was having an automatic transmission issue (slipping and not shifting properly). I vehicle I took for service at Rainier was a RAM 1500. This vehicle was having an automatic transmission issue (slipping and not shifting properly). I brought the Ram in with an appointment. After several hours in the shop and a road test, they came back with a list of problems. Their findings included low ATF level, wrong ATF type, internal transmission issues that required a teardown to diagnose and fix, the dreaded HEMI knock, requiring cam and lifter replacement, and a "failed air filter". I had just had full fluid service 6 mo.s previous so I checked with that shop and they showed me the records of the type and qty of ATF. They listen to the engine and said they did not hear any more that typical engine noise. I check the air filter and it was a little dirty but was intact with white media still visible. I ended up taking the RAM to a reputable transmission shop and got it rebuilt with a lifetime warranty. It turns out that the main problem was a computer module with water intrusion. More

I have taken two vehicles to Rainier Dodge for service. They preformed poorly on both. One was a Jeep for an oil use recall issue. In this case the oil level was a little low on the first inspection. They They preformed poorly on both. One was a Jeep for an oil use recall issue. In this case the oil level was a little low on the first inspection. They refused to top it off and said they would need to do an oil change at $100+. I took it home an topped it off with about a pint of oil. Brought it back for reinspection, Took it back drove for the required mileage and returned for reinspection. After an hour wait they came back an said it failed. Then they rechecked (another 30 minutes) and came back and said it passed. I guess they had trouble reading the dip stick????? I'll leave another review on the other vehicle. More

My purchase from Rainier Dodge was an excellent one. They were extremely friendly, and answered all of my questions. I got everything I asked for and more. They were extremely friendly, and answered all of my questions. I got everything I asked for and more. More

Joe is a straight shooter. . Man of his word. Very happy very nice truck. To much paper work. . Man of his word. Very happy very nice truck. To much paper work. More

Prompt,professional service. Attention to detail,impeccable customer relations. Genuine staff that are happy to be of help. I've purchased 3 vehicles from Rainier Dodge. Im a sati Attention to detail,impeccable customer relations. Genuine staff that are happy to be of help. I've purchased 3 vehicles from Rainier Dodge. Im a satisfied, happy customer. I've worked with Brandon,Jake and Ellen. I cannot praise them enough.I recommend Rainier Dodge for any diagnostic service or any other type. I've paid all the rest,before I found the best. Thanks Rainier Dodge, Jake,Ellen and Brandon. You all have truly made a difference in my book. More

Vehicle was checked in on time, I was notified when it was finished, and the work was completed as promised. I recommend this dealership. was finished, and the work was completed as promised. I recommend this dealership. More

I had my worst experience in this concessionaire they treated no good sorry but SERVICE treated no good sorry but SERVICE More

I like the online check in service and the service department staff were friendly and helpful. department staff were friendly and helpful. More