Rairdon's Alfa Romeo Maserati and Fiat of Kirkland - Service Center

Fabulous care and communication from my service representative. Customer care is clearly a top priority for the entire service team. A+/5-Stars… Very satisfied! representative. Customer care is clearly a top priority for the entire service team. A+/5-Stars… Very satisfied! More

I received first-rate service on my latest visit to Rairdon's service department. I received a fast and accurate diagnostic on the vehicle and, with all work necessary to perform, I was on the road in Rairdon's service department. I received a fast and accurate diagnostic on the vehicle and, with all work necessary to perform, I was on the road in a little over two hours. I had work done at Rairdon's 7 months ago which involved a wiring harness replacement; an extensive teardown to complete. None of the work that was done on this recent visit was related to the harness which reassured me that the previous job was thorough and lasting. Another thing that was obvious to me in seven months was a vast renovation of staff to the service department management. Pleasant, fast, knowledgeable and efficient! And apparently, all female! A very smart move on Rairdon's behalf. Smart move!! More

The dealership advocated with the manufacturer to have my problem fixed at no charge even though the 4 year warranty had expired. Their response was prompt and appreciated. problem fixed at no charge even though the 4 year warranty had expired. Their response was prompt and appreciated. More

Everyone in service was professional, informative. I’ve had my Giulia for 2 months….really a nice car!! I’ve had my Giulia for 2 months….really a nice car!! More

I had a great experience in this dealership, they really give me a strong support on my car problems, would love to use their service next time. give me a strong support on my car problems, would love to use their service next time. More

I was assisted by Piper. who was very helpful and efficient. I got the loaner vehicle, and vehicle was ready on time as well. efficient. I got the loaner vehicle, and vehicle was ready on time as well. More

Personnel very polite and helpful. Waiting room basic and not at the level of premium cars such as Alfa and Maserati not at the level of premium cars such as Alfa and Maserati More

Understaffed. 90 min job took 4 hours. Service guy was nice but he was too optimistic nice but he was too optimistic More

Service department is always straight and honest. Will recommend them to anyone with an oddball Italian car. recommend them to anyone with an oddball Italian car. More

Went in for an oil change, received great service. Having a clean space to wait in is always great. Having a clean space to wait in is always great. More