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Honda of Sumner - Service Center

Sumner, WA

4.1
89 Reviews

89 Reviews of Honda of Sumner - Service Center

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July 22, 2025

Courteous and professional service from Toni. Very helpful in making service options decisions. Also, exceptional follow-up with Mike. Assisted in procuring a loan vehicle and was timely with sta More

by Blakemanba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam M.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Your feedback is music to our ears! Thank you for choosing Rairdon's Honda of Sumner and highlighting the great work of Toni and Mike.

July 18, 2025

I loved the service. They took good care of us. Thank you for listening to our needs. More

by Heathbar320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for trusting Rairdon's Honda of Sumner with your business!

July 17, 2025

The dealership’s employees are easy to work with! They always have an upbeat personality and are quick with getting all my questions answered. More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chiane
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Douglas, thank you for sharing your review of our team! It is gratifying to hear that you are always so well taken care of and that you are impressed by our personable service. Drive safely!

July 14, 2025

It’s been a while since I service my Odyssey, the people still the same very friendly and respectful. I love Honda anywhere , it feels like home you can relax while waiting or you can watch news while waiti More

by Jeng215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for sharing your great review! We appreciate your confidence in our team and we hope to welcome you back to Rairdon's Honda of Sumner next time you're due for service.

July 11, 2025

Excellent and timely service! No pushing but good explanation of why some service items are recommended. Thank you! More

by szuszics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for your business and the great review of our team! We appreciate it and look forward to seeing you next time at Rairdon's Honda of Sumner.

July 11, 2025

Excellent service kind personnel great response. Explanation of service. Nothing left unchecked all around good experience. More

by ajproby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for your business and kind feedback! We are thrilled that our team gave you such a positive experience here at Rairdon's Honda of Sumner.

July 10, 2025

Easy to access, friendly staff, very efficient and thorough, gave a great explanation of needed services More

by rxrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHIANE
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thanks for sharing this feedback! We are happy to hear that our team got the job done and made your experience so seamless. Thank you for your business at Rairdon’s Honda of Sumner!

July 09, 2025

Everyone very professional and helpful. I was told on the phone that appointment would take 2 hours when I checked in I was told 4. The gal working with me said let’s see what we can do. More

by HighlandermortThunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Getting you back on the road so efficiently is always our goal! Thank you for choosing Rairdon's Honda of Sumner and for sharing your experience.

June 29, 2025

Chiane Martin was efficient, professional, and very knowledgeable about the service required on my Ridgeline. It was a very pleasant experience dealing with Chiane. More

by bob.stanford25
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No sales person
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

We're delighted to hear that Chiane provided you with efficient and professional service at Rairdon's Honda of Sumner. It's great to know your experience was pleasant, and we appreciate your feedback!

June 25, 2025

They tried several inspections before they found the issue, which I appreciated. They told me the problem and quoted me the price to the penny, very pleased. More

by tdstrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

We're delighted to hear that our team at Rairdon's Honda of Sumner provided thorough inspections and clear communication. It's great to know you appreciated the detailed service and accurate pricing. Thank you for your feedback!

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