Rairdon’s Volkswagen of Everett

Quick check in, friendly shuttle home. Got car back sooner than expected, clean and washed. Got car back sooner than expected, clean and washed. More

The detail was not very good, there was product left over on the seats, product left on the windshield you could see from the outside, dog hair left under the head rests like they just wiped around the head on the seats, product left on the windshield you could see from the outside, dog hair left under the head rests like they just wiped around the head rests and product left on the rear view mirror. Oil “seep” marked yellow but was actually a leak not a “seep” the oil pan and oil filter housing have multiple drips coming off of them, ac didn’t work which we mentioned but they “couldn’t figure it out” for an hour and a half, had it diagnosed as an ac compressor in under a minute after leaving but they wouldn’t guarantee they would take care of it even thought the tech missed it. An exhaust leak was also missed on the inspection which was later found as well as a blind spot monitor issue they never mentioned but they had the blind spot monitor turned off so it didn’t show a fault. Our sales guy Justin was very nice and did what he could but the sales manager was not good. More

Dear Volkswagen Service Team, Thank you for taking the time to address and resolve my recent issue. I appreciate your efforts in correcting the situation and working with me to make things right. I wan time to address and resolve my recent issue. I appreciate your efforts in correcting the situation and working with me to make things right. I wanted to acknowledge the resolution and thank you for your assistance and follow-through. More

Quick and speedy service, free coffee and knowledgeable staff. What more could you ask for staff. What more could you ask for More

Customer for 15 years. Service very good. Aaron was very helpful everything was explained. Job was done on time. Customer service outstanding. Service very good. Aaron was very helpful everything was explained. Job was done on time. Customer service outstanding. More

Went in for an oil change and they found that some mice had built some nests in a couple of areas. They works so hard to get the nests taken out and the smell. When I got it back it was like a brand new had built some nests in a couple of areas. They works so hard to get the nests taken out and the smell. When I got it back it was like a brand new car. I would recommend, if you need service, take it to Rairdons. They go above and beyond for their customers. More

Smooth and excellent service is much appreciated And little to no down time on repair little to no down time on repair More

I brought my car in to have the brakes checked, expecting they would need to be replaced. I worked with Alia and she made the experience great! She was very welcoming and I appreciated her attention to detai they would need to be replaced. I worked with Alia and she made the experience great! She was very welcoming and I appreciated her attention to detail. We added a couple of extra items, along with replacing the brakes. Alia was very accommodating and she provided updates as the service work progressed to completion. Thank you for a great experience! John Hamilton More

Dealer waiting area was clean, staff courteous and knowledgeable, Overall experience was good. Would recommend this dealer. knowledgeable, Overall experience was good. Would recommend this dealer. More

Took my son’s 2012 GTI in for the P2015 code and some misfires. The honesty and transparency they provided and repair was outstanding. Did not know there was a warranty on the car due to purchasing it fr misfires. The honesty and transparency they provided and repair was outstanding. Did not know there was a warranty on the car due to purchasing it from a smaller dealership. They could have had me break the bank, but because of there attention to detail on the warranty turned around and saved me thousands. Alia was awesome to work with. More