288 Reviews of Honda of Burien - Service Center
Larry the service representative who helped and assisted me with my car problem, a puncture tire helped and saved me some time and money, that was an honest and kind gesture to me… very good service… me with my car problem, a puncture tire helped and saved me some time and money, that was an honest and kind gesture to me… very good service… More
I bought my car at this dealership, and since that purchase came with a “lifetime” of free oil changes—actually 20-ish free oil changes—I came here for an oil change the other day. While there, I had purchase came with a “lifetime” of free oil changes—actually 20-ish free oil changes—I came here for an oil change the other day. While there, I had them look at a few other things. In short, the service center here is a complete fleecing operation. They tried to charge me $180 to “diagnose” a loose usb port, “about 45-50 minutes of work,” only to tell me it would be an additional $270 to fix, which they couldn’t fix because “the part needed was at least 6 days out”. Then, to add insult to injury, they added a $30 “shop fee” to clean up after their work. Never mind what they wanted to charge me for the other small ticky tacky issues! Needless to say I had nothing fixed here, and will never ever use them or give them one red cent of my money. They are a disgrace that should be investigated by the BBB. Shockingly awful experience, to say the least. Avoid their Service Center at all costs. Their “Culture of Care” is more like a “Culture of xx.” More
A A A + + + Thank you to service advisor Shane S. ! Exemplary communication and customer service. The experience at Rairdon's was a welcome relief from the current climate of "customer customer, no se ! Exemplary communication and customer service. The experience at Rairdon's was a welcome relief from the current climate of "customer customer, no service". My future business has been EARNED and I will certainly purchase my next Honda from them. More
From our first experience with Burien Honda in December of 2019, we have been very satisfied with the service we have received at this dealership. of 2019, we have been very satisfied with the service we have received at this dealership. More
My Honda rep, Shane, was quite professional and personable at drop-off of my car. The technical team did a good job with minimal down time of my Passport. personable at drop-off of my car. The technical team did a good job with minimal down time of my Passport. More
I bought a 2016 Pilot, it is the best car. But Honda of Burien has a great service department. Even after my warranty is up they treat me like gold. Very helpful and honest. Crystal has help But Honda of Burien has a great service department. Even after my warranty is up they treat me like gold. Very helpful and honest. Crystal has helped me from day 1 there and has the best customer service! More