Rallye BMW - Service Center

Excellent Efficient Service Visit I had an excellent service experience at Rallye BMW. My check engine light came on and I was able to get a service appointment in a couple of days. I had an excellent service experience at Rallye BMW. My check engine light came on and I was able to get a service appointment in a couple of days. The service advisor, Adam Ramano, was excellent, respectful, and courteous. Fortunately it was only a minor sensor issue and the service was completed in a very timely manner. Thank you!! More

Poor communication, service took longer than necessary Approved two jobs when I dropped off the vehicle, approved another two that afternoon, and said to wait on a last service (tires). Didn't get any upda Approved two jobs when I dropped off the vehicle, approved another two that afternoon, and said to wait on a last service (tires). Didn't get any updates until I reached out the next afternoon. Was told inspection would fail unless I did tires, so I approved that service as well. I asked about the other services I approved, and was told some were not completed because they were waiting on word on tires, even though the other services were unrelated to the tires or the inspection. So essentially, my vehicle sat in the shop for an entire day without any work being done to it. On day three I was able to pick up the vehicle, and two coupons I had for $25 each were not honored. A mere 2.5% of the $2000 I spent on service. Not a pleasant experience at all. More

Always excellent experience! When we need to visit Rallye service, employees are always friendly, courteous and professional. Chris Blanco always available to assist, in a profes When we need to visit Rallye service, employees are always friendly, courteous and professional. Chris Blanco always available to assist, in a professional, timely manner! More

BMW Inspection & Washer fluid leak All went well with my service the car was cleaned and prepared as expected. I was contacted upon completion an was provided a loaner over night as a p All went well with my service the car was cleaned and prepared as expected. I was contacted upon completion an was provided a loaner over night as a part needed to be ordered. More

Easy Service Had to visit For service on my BMW. My service advisor was Adam. Very nice and knowledgeable person. He was a great a help. Will definitely use Ra Had to visit For service on my BMW. My service advisor was Adam. Very nice and knowledgeable person. He was a great a help. Will definitely use Ralley BMW. More

Good communication, friendly service, extremely high costs. Clean and helpful sales folks, quick experience in communication and clean loaner car. Brandon was great to work with. Prices were extremely high, Clean and helpful sales folks, quick experience in communication and clean loaner car. Brandon was great to work with. Prices were extremely high, maybe the case with all bmw centers, real discouraging for owning a bmw beyond the first few years. More

Setvixe I had just purchased a set of tires for my M4 and while driving around town got a HUGE metal piece jammed in my tire. Last minute and with minutes le I had just purchased a set of tires for my M4 and while driving around town got a HUGE metal piece jammed in my tire. Last minute and with minutes left until they close, they took me and replaced my tire. After a few back and forth’s, they made the situation even better with an unexpected service and a few other bits... I’m a customer of the NYC “store” but will now transfer my business to Ralley! Bravo team!!! More

Just My Opinion Gianni in service was great and Joe Florio in Parts was amazing. They work well together and communication was seamless. Extremely happy with the over Gianni in service was great and Joe Florio in Parts was amazing. They work well together and communication was seamless. Extremely happy with the overall experience. -Frank More

Service Excellent service the staff was polite and gorgeousStaff is a polite though very cautious and it took care of me on the spot very little weight Excellent service the staff was polite and gorgeousStaff is a polite though very cautious and it took care of me on the spot very little weight More

Friendly and professional. Everybody at Rallye are always friendly and professional. The service is top rated. The waiting room in the service area is always clean and pleasan Everybody at Rallye are always friendly and professional. The service is top rated. The waiting room in the service area is always clean and pleasant to wait. The entire dealership is very nice. More