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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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September 25, 2020

I brought my car in for its normal service. They were friendly and it didn't take forever to complete...since I was sitting waiting for it. More

by PAGS02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive service experience feedback!

September 25, 2020

Joanna was great. She was very personal to all my needs and helpful to what I needed to do! Jim the mechanic did terrific job and was fast in his job.Thank you More

by KOATES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim oates
Sep 28, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback on your recent experience with us.

September 24, 2020

Very polite and helpful. Make you feel very comfortable and attends well to one's needs. The experience and service was awesome. The car runs well. More

by debbie.bell-long
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela
Sep 24, 2020 -

Rallye Lexus responded

Thank you for the wonderful feedback on your recent experience.

September 24, 2020

I always get excellent care when my car is serviced especially from Pam! She’s a great listener to any car problems I may have! More

by LRCOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Sep 25, 2020 -

Rallye Lexus responded

Thank you for providing us with your excellent service feedback!

September 17, 2020

Rallye Lexus gives you excellent service by professionals who are really concerned and care about your issues. Pam has been my service coordinator for years and she along with Maria attended to all my needs. More

by PLVIKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Josh Weiss
Sep 17, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback on your recent experience.

September 16, 2020

Always a pleasure. Maria was professional and the whole process went great. Given loaner The car was clean and ready on pickup . Everyone was wearing masks More

by EMAY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Rallye Lexus responded

We are happy to know your recent experience was a pleasure and Maria was professional and helpful throughout your experience.

September 16, 2020

Always a pleasure. No complaints I had been dealing with Bob Heyman for at least 20 years. He was wonderful and I really miss him but I have no complaints with your service More

by ACVEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Rallye Lexus responded

Thank you for your wonderful feedback on your experiences with us!

Sep 17, 2020 -

ACVEGAS responded

I would love to get another vehicle, a hybrid but we can’t agree on the numbers yet. Please keep in touch with me if you have a preowned hybrid suv. Thank you. Valerie Link

September 15, 2020

Everything was done well and on time. Happy to continue servicing my vehicles there. The waiting area was nicely stocked and very clean. Tasty cookies. More

by steve kirschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela
Sep 16, 2020 -

Rallye Lexus responded

Thank you for the positive feedback on your recent experience.

September 13, 2020

Mike Riedy is really helpful person and always deliver my car on the committed time period. Everyone at this place is so nice and I blindly trust them with my car. More

by HASHIMSAJJAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback!

September 10, 2020

All went well with the service to my car. I was given a loaner car and since my car was not ready by the end of the day I had to take it to my doctor's appointment the next morning. Unfortunately, when I More

by INHWILL
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback on your recent experience.

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