Rallye Motors - Service Center

Smoothe!!!! I was greeted in a respectful manner & offered coffee & bagels. My service mgr helped me within 10 min of my arrival. He got my paperwork ready & they I was greeted in a respectful manner & offered coffee & bagels. My service mgr helped me within 10 min of my arrival. He got my paperwork ready & they put me in a loaner. It was a pleasure!!!! More

Excellent service Short wait time. Service rep is very professional and polite. She explained the issue clearly. Overall it was a very pleasant experience. Will recomme Short wait time. Service rep is very professional and polite. She explained the issue clearly. Overall it was a very pleasant experience. Will recommend to anyone. More

Excellent customer service John Ciccotelli is the best. He is professional, knows what needs to be done, follows up...he makes the whole service process seamless. 5 stars! John Ciccotelli is the best. He is professional, knows what needs to be done, follows up...he makes the whole service process seamless. 5 stars! More

Always positive I never go to any other dealership and haven’t ever had the need to. Rallye has always been competitive and in my mind the best. I never go to any other dealership and haven’t ever had the need to. Rallye has always been competitive and in my mind the best. More

Brake pad warning light glitch in my new car. I appreciated the fact that the service my car needed was done in a timely manner enabling me to wait for its completion. Andrew understood my concern I appreciated the fact that the service my car needed was done in a timely manner enabling me to wait for its completion. Andrew understood my concerns about not wanting to take a loaner car, go home & then have to make a return trip to pick up my car. More

Air conditioner problem with my ML My ML 320 was having a problem>It was only emitting fan air. I brought my car o Ken Vachris and he let me know that parts had to be ordered ad what th My ML 320 was having a problem>It was only emitting fan air. I brought my car o Ken Vachris and he let me know that parts had to be ordered ad what the problem was> Parts came in service was great > Kenny always gets things right. More

Professional vehicle service Explain details what’s happened on the vehicle and what have to be done, able answer most questions I have. Will Recommend friend and family. Explain details what’s happened on the vehicle and what have to be done, able answer most questions I have. Will Recommend friend and family. More

Rob Carlson is THE best advisor Working with Rob Carlson, the personal, individualized attention, is what separates Rallye Mercedes with any other dealership or car maker. He makes g Working with Rob Carlson, the personal, individualized attention, is what separates Rallye Mercedes with any other dealership or car maker. He makes getting your car serviced a pleasant experience! Who can say that?? Rob gets back to your right away, is always friendly, gives great advice to help you weigh various options. The thing I appreciate the most is that I really trust Rob and his professional opinion. Rob is the best! More

Excellent Rob has provided excellent service as usual. He was patience and throughout about the service provided. I would recommend Rob to anyone for servicin Rob has provided excellent service as usual. He was patience and throughout about the service provided. I would recommend Rob to anyone for servicing their Mercedes. More

New tire for our GL450 As usual, wonderful treatment at rallye. I called in the morning and received a call back promptly and was even able to drop my car off and secure a l As usual, wonderful treatment at rallye. I called in the morning and received a call back promptly and was even able to drop my car off and secure a loaner vehicle all in one day. Rallye is always ver accommodating! More