Ram Country Del Rio

I was completely impressed with their professionalism and customer service. The renovations done makes the office and waiting room inviting and comfortable.Their staff, especially Mari, is not only friendly customer service. The renovations done makes the office and waiting room inviting and comfortable.Their staff, especially Mari, is not only friendly but also highly skilled. Thank you Mari, I will be back! More

I contacted dealer about oil change and they got me in within two days and I was late and they still took my vehicle in they worked with me and we’re very pleasant within two days and I was late and they still took my vehicle in they worked with me and we’re very pleasant More

Great customer service! Great communication through out service. Definitely Highly recommend Ram Country Del Rio! Great communication through out service. Definitely Highly recommend Ram Country Del Rio! More

Fast prompt service. Advisors are always on the ball. Fixed up my Pick up and back on the road. Advisors are always on the ball. Fixed up my Pick up and back on the road. More

My husband and I are happy satisfied customers. Duane, Ruben and the rest of the crew made us feel like family. We 100% recommend Ram Country Del Rio!!! Duane, Ruben and the rest of the crew made us feel like family. We 100% recommend Ram Country Del Rio!!! More

I had a visit to have the headlights adjusted but the mechanic found damage behind the headlamp prevented adjustment. Service advisor Mari was amazing in her customer care and attention to detail mechanic found damage behind the headlamp prevented adjustment. Service advisor Mari was amazing in her customer care and attention to detail More

Awesome work very satisfied and will recommend to my friends. Thanks for your service again. friends. Thanks for your service again. More

Was out of town with flat tire and the manager had it changed, a real ife saver! Also offer to drop us off and pick us up as we waited. Very polite and professional. changed, a real ife saver! Also offer to drop us off and pick us up as we waited. Very polite and professional. More

Excelente servicio al cliente un trato muy cordial y te explican muy bien hacerca de tu compra explican muy bien hacerca de tu compra More

Where do I start! ! From the beginning the deal was going ok I had all the information needed to buy my dream truck. I bought it over the phone I had everything ready a ! From the beginning the deal was going ok I had all the information needed to buy my dream truck. I bought it over the phone I had everything ready all this dealership had to do was just put me in the truck and let's go but unfortunately. This was a nightmare!!!! I got the truck with damages, scratches, broken piece. I got the truck with a few dents and this was supposed to be a brand new 2500 Dodge ram. I got it with stains inside the interior. I wasn't OK with the with the truck itself but I spoke to the GM and he advised me everything was gonna be taken care of but unfortunately I wasn't able to be in a loaner, they rushed the process try to cover up the scratches with some paint just made it look uglier. I was denied to a loaner because it was going to go through make ready. They did give me an oil change. , they rushed the process try to cover up the scratches with some paint just made it look uglier. I was denied to a loaner because it was going to go through make ready this was the icing on the cake. They did give me an oil change because the percentage was lower than having a brand new truck , when I when they turned in the truck to me, they did have a full tank of gas but I had to put in my own Def fluid. Gentleman name Angel Munoz, and a gentleman name Mike was probably the best thing I encountered in this dealership, I've already had an issue with this dealership before, and trying do me wrong in the business before . I decided to give them a chance I was told to take my truck back but, I rather take it the way it is then have to deal with them again. . I'm just gonna stick with the loss and just not ever do business again over here. You were thinking buying a brand new truck that the service will be better and I don't care if you spent 5000 to 90,000 I think everybody should be treated equal and I believe I wasn't treated correctly. More