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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
258 Reviews

258 Reviews of Ramey Ford Princeton - Service Center

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April 27, 2017

Fast Friendly Service Left signal light burned out. I call the service department about 1:30 PM and was told to bring it in that same afternoon. It took them about 30 min More

by robert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy in service
May 10, 2017 -

Ramey Ford Princeton responded

thanks for your kind words! too many times, people dont take the time like you did to write a few sentences about how they were treated if the experience was positive! Kathy said thank you very very very much for writing a review about her!

April 22, 2017

Thanks for catching my state inspection was expired!!! Very pleased with the service. Very thoroughly done and quickly! They noticed my inspection sticker had expired. The staff was very friendly and accom More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don't remember the name, sorry.
May 10, 2017 -

Ramey Ford Princeton responded

thanks for your kind comments! i'll be happy to forward this review to the service department, and i'm sure they'll be pleased to have heard from you! Thanks again!

April 19, 2017

Quick, efficient, affordable I bought two Ford Escapes at this dealership in 2014. I am very satisfied with the vehicles and the service after the sale. I have all maintenance p More

by John Seabolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2017

Won't go anywhere else !!!! I purchased my Focus from Gary in 2011. When I call for servicing, he says "when is a good time for you?" Always takes the best care of me! Kathy is o More

by ShortStuff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Blackburn, Kathy ???, sometimes Ronnie ???.
March 30, 2017

Quick Service Oil change, no appointment but car was serviced right away. Also was told parts for a recall had been ordered. Thanks for the service coupon. More

by JShrewsbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 09, 2016

REPAIR ON FORD ESCAPE TOOK MY ESCAPE IN FOR REPAIR , PICKED IT UP SAID ALL FIXED, AND THEY SAID FIXED A COUPLE THINGS AND DIDN'T CHARGE FOR THEM,WEEK LATER RADIATOR HOSE B More

by jim t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE DEPT
January 27, 2010

I called and made appt for it felt like my low 4 wheel drive was stuck, it wouldn't release.....when the guy drives it, says it needs bearings really bad in left front wheel......I ask to talk to the mech More

by debtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept
January 27, 2010

I called for an appt, for it felt like my low 4 wheel drive button, never released....explained my whole problem.....the guy later comes out and says I need bearings really bad in left front wheel....I a More

by debtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept....ripoff
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