
Randall Ford
Fort Smith, AR
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They picked my Expedition up for service and detail. The service advisor communicated with me the suggestions for service and priced everything out before proceeding. When the car was delivered I was very service advisor communicated with me the suggestions for service and priced everything out before proceeding. When the car was delivered I was very pleased with the detailing. Though it is several years old, it looked like a new car. Also, they sanitized the interior with a black light treatment, I was not expecting this but appreciated it. More
computer malfunction. We had a computer malfunction concerning the UBS insert. Repaired after part was ordered. All went well. Ricky in service was very helpful during the We had a computer malfunction concerning the UBS insert. Repaired after part was ordered. All went well. Ricky in service was very helpful during the process. More
They worked with me very well, we got what we wanted and they made my dreams come true, I’ve been wanting a Mustang for as long as I can remember and they made it happen and I’m so thankful for them they made my dreams come true, I’ve been wanting a Mustang for as long as I can remember and they made it happen and I’m so thankful for them More
They were very efficient, professional and friendly. Lounge was comfortable and wait time was reasonable. I was impressed by how the dealership is coping with these difficult times. Lounge was comfortable and wait time was reasonable. I was impressed by how the dealership is coping with these difficult times. More
Excellent Service I own a 2011 Ford Mustang GT that I am very fond of. I have used Randall Ford for my service on this vehicle since 2013. I continue to return to them I own a 2011 Ford Mustang GT that I am very fond of. I have used Randall Ford for my service on this vehicle since 2013. I continue to return to them because they have always been fair with me and have performed excellent work. My last visit was for quite a bit of work. The work was completed to my satisfaction. Randy went above and beyond and even detailed my engine bay when the work was completed. Very pleased. More
Very pleased with my new Ecosport. Sales staff was friendly and informative. Service dept. Corrected a/c heater problem in a timely manner. I will continue giving you guys my business as I have done f friendly and informative. Service dept. Corrected a/c heater problem in a timely manner. I will continue giving you guys my business as I have done for many years. More
Peter at Randall ford is the best! He even delivered my awesome brand new Ford Flex, and help me get all of my phone stuff set up. I'm definitely in love with this car. awesome brand new Ford Flex, and help me get all of my phone stuff set up. I'm definitely in love with this car. More
Service visit Always friendly employees. David Hardwicke always goes beyond the norm to schedule me for service and always has time to answer any questions. Appre Always friendly employees. David Hardwicke always goes beyond the norm to schedule me for service and always has time to answer any questions. Appreciate them checking my truck before I go on the road. I will return. More
Had truck serviced for second time in a year. Both visits took over 2 hours to complete a simple oil change and tire rotation. Had appt at 8am so no excuses for taking that long to complete. took over 2 hours to complete a simple oil change and tire rotation. Had appt at 8am so no excuses for taking that long to complete. More