
Randall Ford
Fort Smith, AR
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Best dealership and salesman around!! Ford has given my fiancé and I the best buying experience ever this was the second car I purchased from Peter at Randall for great experience and they Ford has given my fiancé and I the best buying experience ever this was the second car I purchased from Peter at Randall for great experience and they will go out there way to make a sale and make sure there customers are happy and well taken care of thank u Peter and Randal Ford for selling us our new care and making this experience easy and pleasant y’all Rock !! More
Boby shop review Everyone was friendly and professional. They had to order a part for me and it was in exactly as planned and installed the same day. Everyone was friendly and professional. They had to order a part for me and it was in exactly as planned and installed the same day. More
Perfect This was by far the best car buying experience me and my wife have ever had. We wasn’t pressured or questioned not once. I told Peter what I wanted an This was by far the best car buying experience me and my wife have ever had. We wasn’t pressured or questioned not once. I told Peter what I wanted and he he got me the payment range I asked for and blew our minds away with the interest rate. It almost felt like a dream that was to good to be true but it was all what he had explained. More
Amazing Peter was awesome! He made us feel comfortable with the whole process and got us exactly what we wanted. 10/10 would recommend to others! Peter was awesome! He made us feel comfortable with the whole process and got us exactly what we wanted. 10/10 would recommend to others! More
I would like to have my truck fixed! The springs on this F-350 squeak so load it is embarrassing to drive the truck. The truck has been in the shop 5 times for this problem without a fix. The springs on this F-350 squeak so load it is embarrassing to drive the truck. The truck has been in the shop 5 times for this problem without a fix. The truck is now a year old. The service dept. does not know what to do. The recommendation from the dealership sales is to file lemon law. I simply don't have time. The last time the truck was in the shop they told me it was overloaded and they where sticking to that as the problem. However the service dept. knows for sure this truck was in there the 1st time without any weight besides the service body they installed on the truck. I have called and left several messages for the service manager to call back and have not heard from him. I have also requested to speak to the owner since this company states he is available to assist with problems such as this. I haven't heard from the owner. If you purchase a vehicle from this dealership I hope you have no mechanical problems!! I am not a 1st time buyer of a heavy duty vehicle. I have purchased 14 heavy duty trucks over the last 10 years and understand this is not a normal flat rate repair. I guarantee if this was my company or I was the service manager I would offer a fix or a buy back if my team and the manufacture could not resolve the problem. At this time I'm going to take my truck to a spring repair company to see if possibly this problem can be fixed. More
Service Department I scheduled an oil change. The service was good but it did take a while. 2-1/2 hours. I was almost late for another appointment. I scheduled an oil change. The service was good but it did take a while. 2-1/2 hours. I was almost late for another appointment. More
I WOULD NOT RECOMMEND RANDALL FORD (CHICO GANZALUES) SALES I WOULD NOT RECOMMEND RANDALL FORD TO ANYONE IF YOU DEAL WITH CHICO GANZALES HE IS NOT TRUTHFUL AND MISLEAD ME ON MY SALES TAXES. HE GAVE ME A LINE OF I WOULD NOT RECOMMEND RANDALL FORD TO ANYONE IF YOU DEAL WITH CHICO GANZALES HE IS NOT TRUTHFUL AND MISLEAD ME ON MY SALES TAXES. HE GAVE ME A LINE OF BULL WHY HE COULDNT. IF YOU DEAL WITH RANDALL MAKE SURE YOU DONT DEAL WITH HIM. NOT SURE ABOUT THE OTHER SALES PEOPLE BUT IM SURE THEY ARE THE SAME More
RANDALL FORD BROKE ME FROM BUYING A NEW TRUCK !!! MYSELF AND MY WIFE HAVE SUPER GREAT CREDIT. THEY LURED US IN WITH THE PROMISE OF 0 %. INSTEAD GOT THE WORST DEAL EVER. STAY AWAY.... MYSELF AND MY WIFE HAVE SUPER GREAT CREDIT. THEY LURED US IN WITH THE PROMISE OF 0 %. INSTEAD GOT THE WORST DEAL EVER. STAY AWAY.... More
Great experience Randall Ford is a great place to purchase a vehicle. Ask for Peter! He was great at taking me through the process of buying a vehicle. Randall Ford is a great place to purchase a vehicle. Ask for Peter! He was great at taking me through the process of buying a vehicle. More
Amazing Customer Service!! I can say without a Doubt I have never had a dealership work as hard as they did to get the deal done the way I wanted it. This is the first time I ha I can say without a Doubt I have never had a dealership work as hard as they did to get the deal done the way I wanted it. This is the first time I have bought a vehicle and left feeling like they worked for me and not to just get more money. I worked with Peter Rossum and I would recommend anyone looking for a vehicle to call and ask for him. He worked diligently without a pause to get the deal I wanted and would fit my current budget!! He stayed in contact by phone from the first initial visit until the deal was done!!! Absolutely top notch and because of this I will return for any of my vehicle needs!!! Thanks again to Pete and the Randall Ford Team you Guys and Gals Rock!!!!! More