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Randall Ford

Fort Smith, AR

4.2
240 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 240 reviews

May 25, 2019

Thank you Peter Rossum and Randall Ford! We would like to thank Peter and Randall Ford for making our second car shopping experience easy! I just had a new baby but needed a new car. Peter More

by Whitnie Estes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Rossum
May 25, 2019

Credit challenged but peter got me approved I was out of work 4 months and just completed chapter 13 bankruptcy 2 months ago. I had to have a new car and just knew I’d never get approved. Peter More

by Jdowd0138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Bradford Randall
May 16, 2019

Great Dealer I had a very good experience. Started process online with Peter. He made the process seemless easy and fast! Would recommend the process. Great to More

by TerryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
May 15, 2019

They were great. They work with you and after being disappointed with other dealers saying that they could get you into a car. Well the others didn't and Peter did he More

by Stacieintheimpala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
May 02, 2019

5000 mile service The service department got me in and turned back out in a short amount of time. I would certainly recommend folks visiting and doing business with Ran More

by Alberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
April 18, 2019

Recall on airbag Got it in quick. Performed the work and got it out. Ve ry efficient and nice All area we dealt with were very friendly . Reminded us of our appointmen More

by Bassfishing@64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
April 17, 2019

F250 service visit SERVICE IS GOOD AND ON TIME.THEY KEEP MY TRUCK RUNNING LIKE A NEW TRUCK.THE COST IS A LITTLE HIGH BUT I GUESS YOU GET WHAT YOU PAY FOR. More

by turtleman_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Randall
April 16, 2019

Communication Equals Excellent Service I took my vehicle to Randall Ford based on a friend referring me to David Hardwick as someone who would take care of my need for service. David retur More

by cMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hardwick
April 13, 2019

Excellent service Complete service of my vehicle in a timely friendly manner. Issac kept me informed of what was going on at all times and answered any questions I had. More

by Mrsbuzzcut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Hardgrove
April 12, 2019

Discussed, Dsmages Had the passenger air bag recall done. Two big slices in my forward dash panel facing the passenger seat. Noticed it as soon as I left. Called and t More

by Harry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Randy Khounvisay, Bradford Randall
Apr 12, 2019 -

Randall Ford responded

We greatly appreciate your feedback and apologize for the scratch on your dash. We have ordered you a new dash cover and are happy to replace it free of charge. Thank you for letting us know about this concern, and we're sorry for any inconvenience. We're not sure how the scratch got there, but we take responsibility and appreciate your business! Thanks again and looking forward

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