Back

Randall Ford

Fort Smith, AR

4.3
255 Reviews
Contact Dealership

5500 Rogers Ave.

Fort Smith, AR

72903

Directions

By Type

Showing 255 reviews

August 05, 2019

I WOULD NOT RECOMMEND RANDALL FORD (CHICO GANZALUES) SALES I WOULD NOT RECOMMEND RANDALL FORD TO ANYONE IF YOU DEAL WITH CHICO GANZALES HE IS NOT TRUTHFUL AND MISLEAD ME ON MY SALES TAXES. HE GAVE ME A LINE OF More

by Lamont1977
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHICO GANZALES
Aug 06, 2019 -

Randall Ford responded

Hi Lamont, We are grateful for your business, and for your feedback! Chico did address your request to include sales tax, but it was denied from the lending institution. We explained this before your vehicle was purchased, and are sorry that you feel you were misled. There was never intent to mislead or deny your request. You are our customer, and we take your feedback and your satisfaction very seriously. We're willing to help with whatever you need, so please let us know if we can be of assistance. Thank you again!

July 30, 2019

Great experience Randall Ford is a great place to purchase a vehicle. Ask for Peter! He was great at taking me through the process of buying a vehicle. More

by Sapperso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
June 29, 2019

Amazing Customer Service!! I can say without a Doubt I have never had a dealership work as hard as they did to get the deal done the way I wanted it. This is the first time I ha More

by tgouker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rossum
June 22, 2019

New Ford F-150 purchase Peter (salesman) did a good job. Had to overcome some weird stuff beyond his control and navigated it well. Very responsive to texts/calls. Located vi More

by F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rossum
June 09, 2019

warranty service maintainance prompt and courteous service. Barely any wait time. Several services done on my car in less than an hour. Work was done well. While waiting sales r More

by Menagirl74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
veh service maintainance station reps and techs
May 25, 2019

Thank you Peter Rossum and Randall Ford! We would like to thank Peter and Randall Ford for making our second car shopping experience easy! I just had a new baby but needed a new car. Peter More

by Whitnie Estes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rossum
May 25, 2019

Credit challenged but peter got me approved I was out of work 4 months and just completed chapter 13 bankruptcy 2 months ago. I had to have a new car and just knew I’d never get approved. Peter More

by Jdowd0138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Bradford Randall
May 16, 2019

Great Dealer I had a very good experience. Started process online with Peter. He made the process seemless easy and fast! Would recommend the process. Great to More

by TerryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
May 15, 2019

They were great. They work with you and after being disappointed with other dealers saying that they could get you into a car. Well the others didn't and Peter did he More

by Stacieintheimpala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
May 03, 2019

5000 mile service The service department got me in and turned back out in a short amount of time. I would certainly recommend folks visiting and doing business with Ran More

by Alberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
...
17
...