Randall Ford

Friendly I rated 4 stars only because my husband did all the dealings with the salesperson. But for the time I was there everyone was friendly. The service dep I rated 4 stars only because my husband did all the dealings with the salesperson. But for the time I was there everyone was friendly. The service department was pretty quick considering they were short a few employees that day. The waiting room was very nice and kid friendly and made the time go by quickly. More

Waste of my time I went to get a second key for my car, that they never gave me when I purchased it originally, and was informed it would take about 2 hours. I schedul I went to get a second key for my car, that they never gave me when I purchased it originally, and was informed it would take about 2 hours. I scheduled a time in which that it would barely interfere with my work schedule. An hour and a half after arriving, I was informed that the new key had just left the building to be cut and that it would be at least another hour once it returned. At the three hour mark, which was 30 mins before I had to be back at work before it closed for the day, I walked back to the service department and asked how much longer it would be. They nonchalantly let me know that it was done and they would get my advisor. This is the most incompetent dealership I’ve ever visited for service. If it wasn’t for the drive, I would make a trip to Harlan Ford in Okmulgee, OK each time I needed service. No one cares about your time, only the money. If they had done their job properly when they sold me the car, I never would have had to go back for a second key to begin with. More

Buying experience For someone like me, that is impatient and needed to find a new work truck fast, I have to say Peter Rossum did a wonderful job. This is the second F For someone like me, that is impatient and needed to find a new work truck fast, I have to say Peter Rossum did a wonderful job. This is the second F550 I have bought from him and I will continue to buy from him because he does his best to accommodate all the accessories I am asking for in a truck within a limited amount of time. Couldn’t ask for a better salesman. Hope he gets appreciated at the dealership as much as we appreciate him. Thanks again Peter! Greatly appreciative, Carlos And Christy Rosas More

The best Service I’ve ever had!!! I came in looking for a car after my previous car and been hit and totaled. Peter Rossum was not only helpful and knowledgeable, but he also went the I came in looking for a car after my previous car and been hit and totaled. Peter Rossum was not only helpful and knowledgeable, but he also went the extra mile to make sure that I was getting the best deal. Buying a car can be stressful, but Peter made it very easy and made me feel relaxed and confident that he was taking car of me! More

Peter is the best Peter and Noel are the best they get to know you throughout the whole process and will find you the best deal possible. They are lovely amazing people Peter and Noel are the best they get to know you throughout the whole process and will find you the best deal possible. They are lovely amazing people who treat you like family the second you walk into the doors. I would highly recommend them to anyone over any other dealership More

Oil change The service person was very friendly and helpful. He got right to us and took the car right back to the service bay. This dealership has outstanding s The service person was very friendly and helpful. He got right to us and took the car right back to the service bay. This dealership has outstanding service. The employees are great. More

Great Purchasing Experience! Just purchased a 17 Ford Fusion! Peter was able to get us a great deal on the car we wanted. Overall a great experience! Would definitely recommend Just purchased a 17 Ford Fusion! Peter was able to get us a great deal on the car we wanted. Overall a great experience! Would definitely recommend and we will be back for future auto purchases 👍🏼 More

Customer service We are very happy with Ford Escape. Randall Ford Service Dept are great The waiting area is very comfortable & clean The free coffee is a very nic We are very happy with Ford Escape. Randall Ford Service Dept are great The waiting area is very comfortable & clean The free coffee is a very nice touch. Thank you.. More

Easy transaction Great help from Peter Rossum. He was very patient with me while I looked at numerous dealerships and browsed other vehicles. He was never pushy but Great help from Peter Rossum. He was very patient with me while I looked at numerous dealerships and browsed other vehicles. He was never pushy but instead waited for me to contact him and set up a time to look at a vehicle which I found on their site - and after all my looking Randall Ford's is the one I purchased. The transaction was seamless. More

Great salesman! Great experience! Our salesman Peter was awesome. Kind. Fair. Would buy again in a heartbeat! We didn’t go in expecting to buy a car. It was late in t Great experience! Our salesman Peter was awesome. Kind. Fair. Would buy again in a heartbeat! We didn’t go in expecting to buy a car. It was late in the day just before closing on 12/31/18! So everyone including us want to go home. Thanks again! More