Randall Ford

Great experience Our salesman Peter made our car buying a pleasure. He was very knowledgeable, great at following up, did his best to get us the deal we wanted. Beca Our salesman Peter made our car buying a pleasure. He was very knowledgeable, great at following up, did his best to get us the deal we wanted. Because of Peter we will definitely be back to Randall Ford. More

Friendly and helpful Out of two dealers that had comparable vehicles I chose to work with Peter at Randall Ford because he was not pushy and was accommodating to our needs Out of two dealers that had comparable vehicles I chose to work with Peter at Randall Ford because he was not pushy and was accommodating to our needs. More

Oil change with alignment As soon as I walked in everyone greeted me with a smile. I went in for a routine oil change for my truck. They called me and informed me I needed an As soon as I walked in everyone greeted me with a smile. I went in for a routine oil change for my truck. They called me and informed me I needed an alignment and new tires. I did indeed do the alignment. It was helpful. More

Buying car online Ford is amazing this is our second car. Peter Rossum sold us the vehicle he was was so kind, honest and fast all that in a bundle . We called told hi Ford is amazing this is our second car. Peter Rossum sold us the vehicle he was was so kind, honest and fast all that in a bundle . We called told him what we wanted and he hit the ground running and found us our Ford Escape. The GEneral Manager was so great and helped place us in our car with out hassle. The finance director Anthony Barnum was fast and so kind. We were in and out with our purchase.We will never go anywhere else to purchase cars again we have found our home. You won’t be disappointed give them a go! More

Shady..unprofessional Wanted to buy a 2016 GMC Sierra 2500 hd. The first day I contacted them I had to wait because they said somone had called and was coming in to buy it Wanted to buy a 2016 GMC Sierra 2500 hd. The first day I contacted them I had to wait because they said somone had called and was coming in to buy it and they would let me know at the end of the day if it was sold. I didn’t hear anything by the following evening so I texted the salesman and asked if it had sold and he said it was still available but it was his day off so he couldn’t do anything for me, but informed me to send my credit app in and asked what time would be a good time to call me the following day and I told him anytime....so the next day about 11:30am rolls around and I haven’t heard anything so I contact hi. Again and he says he’s currently working on it for me. I though oh great....gets ahold of me a while after to discuss my options and a few mins later says I’m not going to believe it but the gmc has been sold by another salesman and they were finalizing the deal as we spoke. So basically...I had to wait the first day for somone that called and said they were coming and never showed....then I had to wait because it was his day off...and then they finally start working with me and sell it to someone else. Very unprofessional. More

Wasted two hours drive time . Called dealer to see if car was still available. Salesperson called me back and described car as having a few minor scratches. I drove to Ft. Smith on Called dealer to see if car was still available. Salesperson called me back and described car as having a few minor scratches. I drove to Ft. Smith only to find roof had hail damage, drivers door had two foot long dent in it and tires were so bald, one I felt was as smoothe as a bald mans head. Total waste of my time and gas. Will never return to this dealer. More

Amazing service! I had an amazing experience at Randall Ford. My sales rep (Peter) was great, he actually took the time to help me. Once again Ford out done themselves I had an amazing experience at Randall Ford. My sales rep (Peter) was great, he actually took the time to help me. Once again Ford out done themselves. Thank you! More

Great customer service not pushy! Robert was very helpful in getting me the car I wanted. He didn’t try to sell me anything other than what I was interested in and was very considerat Robert was very helpful in getting me the car I wanted. He didn’t try to sell me anything other than what I was interested in and was very considerate of my needs of a vehicle! More

Bad experience I bought a vehicle they had it longer than I have it is still not fixed. Management got frustrated with me and is no longer taking or returning my cal I bought a vehicle they had it longer than I have it is still not fixed. Management got frustrated with me and is no longer taking or returning my calls. My vehicle has a ton of issues and I have not been able to really drive it and it's still not fixed. More

Great experience Had a great experience at Randall Ford. The staff is courteous, the facility is nice and updated. Peter Rossum, our sales man was very pleasant and kn Had a great experience at Randall Ford. The staff is courteous, the facility is nice and updated. Peter Rossum, our sales man was very pleasant and knowledgeable. They also had a great selection of new and bbn used vehicles. More