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Randall Ford
Fort Smith, AR
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 240 reviews
March 15, 2025
Was meet at the was a smiling face, had made an appointment to test drive a Maverick. Ethan was great, he listen to me explain what I was looking. He selected two vehicles and we drove them. I f appointment to test drive a Maverick. Ethan was great, he listen to me explain what I was looking. He selected two vehicles and we drove them. I feel any pressure and tag teaming. He was upfront with everything. Randall Ford did a great hire in Ethan. More
by Jrwithers2
Employees Worked With
Ethan
March 05, 2025
Dealership refused to give me tax credit at point of sale. Promised I could get tax credit at tax time but the dealership failed to submit the time of sale to the IRS. The dealership isn’t being very re sale. Promised I could get tax credit at tax time but the dealership failed to submit the time of sale to the IRS. The dealership isn’t being very responsive and Jordan in finance has told me every day he is going to call and has not done anything. I’ve reached out to sales managers as well and have not heard anything. Seems the only one that tried doing anything was the salesman Daniel who has been the help I’ve received. I do not recommend buying here , they only care about getting their money and not helping you get yours even through consumer law requires them to do so. Do not !!!!! I repeat do not buy from Randall Ford unless you want dishonesty from management. More
by Colten
Employees Worked With
Jordan, Bradford Randall, Victor Magana
January 27, 2025
$100. 00 for an oil and filter change.and they can’t even tell me what kind of oil they used.. isn’t rotate tires and didn’t inspect the brakes.then I rece 00 for an oil and filter change.and they can’t even tell me what kind of oil they used.. isn’t rotate tires and didn’t inspect the brakes.then I received a nasty letter from Randall because I was waiting to pay the bill until they finished the job. They still haven’t done the factory recall, which was the real reason they came to my home to do the work. More
by captmarsh
Employees Worked With
Servic e
