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Randall Ford

Fort Smith, AR

4.2
240 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 240 reviews

September 15, 2016

Stay Away! Your best bet is to keep driving to another dealer, my family has had many vehicles serviced there and have had nothing but problems, the most recent More

by Jaron Robison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept.
October 08, 2015

Vehicle purchase Awesome place! In the past two years have bought 3 vehicles from these guys, with my Credit I never thought that was possible but they made it happen More

by Sammyatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Brassfield
May 08, 2015

horrible did you know a cars trans will adjust to the driver ? well they dont .they (FIXED) the car . wen i finlly got it back itwas not fixed. so i took t bac More

by frandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
lies
July 29, 2014

horrible customer service Drove into Randall Ford to test drive a new mustang. When the salesman finally came out he acted very snobby and treated me as though I was wasting hi More

by tylerhonda14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
March 24, 2014

I was very pleased with everything regarding this transaction. I was literally in and out in about an hour, having traded in a used mini van and purchased a used 2013 Limited Explorer. The credit app More

by MRYOUNG14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRADFORD RANDALL
March 10, 2014

I traded in a vehicle recently because of issues I was having with it, and got into a used vehicle. Within just 48 hours I was experiencing some fairly major issues such as the vehicle leaking oil, check More

by pmportku
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Jonathan, Dennis.
March 14, 2012

They got me in and out fast and were very curtious,it was warntee work on my wife 2010 LINCOLN MKZ. GREAT JOB!!!!!!!Thanks Larry Goins More

by ldgoins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis And Service man
June 08, 2011

My wife and I just bought a 2008 Ford Edge Limited from Randall Ford and we love it. Nice and roomy, a comfortable ride with plenty of storage in the back, (and no "doughnut" wheel!). Everybody we talked More

by gputman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Mike Bolton
June 02, 2011

My girlfriend and I just bought a Ford Ranger from Randall Ford and the experience was terrific. Everyone we dealt with was knowledgeable, informative, and pleasant. They sold me a great truck for a More

by Chris.Honea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Randall
May 30, 2011

Had problems with the My Touch system of my 2011 Edge, which other dealerships were unable to correct. I took it to Randall Ford and they were able to completely correct the problem. They kept me up to da More

by MariaCC44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Randall
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