
Randall Ford
Fort Smith, AR
Filter Reviews by Keyword
By Type
Showing 242 reviews
They have a great team and are easy to work with. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. More
Great experience! We worked with Rocky. He lives close to us, so he drove the truck to our house after work. We feel in love with it and worked out a deal on trading i We worked with Rocky. He lives close to us, so he drove the truck to our house after work. We feel in love with it and worked out a deal on trading in our jeep. Kinda took a bath on the jeep but we sold the motorhome and no longer needed it. Thank you Randall Ford. More
The service department was very helpful and I appreciate your concern. I especially like to commend Shannon Smith for his help . your concern. I especially like to commend Shannon Smith for his help . More
Have only been here for service. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. More
Service performed wasn’t a problem. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. More
Great customer service from start to finish. Was able to be competitive with APR financing so was able to do a one stop shop transaction. Was able to be competitive with APR financing so was able to do a one stop shop transaction. More
The team of service technicians who worked with me were very friendly and helpful, I enjoyed meeting and talking with the technician who came to my house and fixed my recall. He was a very nice person. very friendly and helpful, I enjoyed meeting and talking with the technician who came to my house and fixed my recall. He was a very nice person. More
They have always been friendly and dealt straight with us. You can tell we like Randall Ford because we have bought 4 vehicles from them in the last 5 years! And yes, they’re all still rolling! us. You can tell we like Randall Ford because we have bought 4 vehicles from them in the last 5 years! And yes, they’re all still rolling! More