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Randall Ford - Service Center

Fort Smith, AR

4.1
108 Reviews

108 Reviews of Randall Ford - Service Center

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November 13, 2018

Oil change with alignment As soon as I walked in everyone greeted me with a smile. I went in for a routine oil change for my truck. They called me and informed me I needed an More

by ksimkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
July 10, 2018

Bad experience I bought a vehicle they had it longer than I have it is still not fixed. Management got frustrated with me and is no longer taking or returning my cal More

by Jayray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradford Randall
August 19, 2017

no morals no loyalty My self my father and brother own retirement centers, oil/gas, trucking and Gov. contract companies across the country based in Ft Smith we have all p More

by jay.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
last visit was service, very bad, not the only time. other issues with sales departments in past also
August 17, 2017

Getting a Oil Change ok so i took my car in to get a oil change.I have to say i will never take it back. Came in the day before and made a appointment, hoping to have a fa More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradford Randall
March 16, 2017

FIRE IN TRUCK The very worst experience I've had. Sign the papers they tell me I can't have it for 3 days b\c of brake recall. Had 5 months truck catches FIRE I p More

by youngdd46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul in service, Bradford Randall
September 15, 2016

Stay Away! Your best bet is to keep driving to another dealer, my family has had many vehicles serviced there and have had nothing but problems, the most recent More

by Jaron Robison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept.
March 14, 2012

They got me in and out fast and were very curtious,it was warntee work on my wife 2010 LINCOLN MKZ. GREAT JOB!!!!!!!Thanks Larry Goins More

by ldgoins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis And Service man
May 30, 2011

Had problems with the My Touch system of my 2011 Edge, which other dealerships were unable to correct. I took it to Randall Ford and they were able to completely correct the problem. They kept me up to da More

by MariaCC44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Randall
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