Randall Ford - Service Center

The service department was very helpful and I appreciate your concern. I especially like to commend Shannon Smith for his help . your concern. I especially like to commend Shannon Smith for his help . More

Have only been here for service. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. More

Service performed wasn’t a problem. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. More

The team of service technicians who worked with me were very friendly and helpful, I enjoyed meeting and talking with the technician who came to my house and fixed my recall. He was a very nice person. very friendly and helpful, I enjoyed meeting and talking with the technician who came to my house and fixed my recall. He was a very nice person. More

They have always been friendly and dealt straight with us. You can tell we like Randall Ford because we have bought 4 vehicles from them in the last 5 years! And yes, they’re all still rolling! us. You can tell we like Randall Ford because we have bought 4 vehicles from them in the last 5 years! And yes, they’re all still rolling! More

They did a great job in trying to fix my Expedition. I got 250 miles down the road and the issue I was having started again. I got 250 miles down the road and the issue I was having started again. More

We have had our car serviced by Randall for ll years since new. We trust them and they have always done us right. since new. We trust them and they have always done us right. More

I always receive good service from Randall Ford. The dealership is very courteous and addresses my concerns and questions. The dealership is very courteous and addresses my concerns and questions. More

Randy in the service department is your to go to guy! Very professional and good at what he does most definitely recommend him to be in charge! Very professional and good at what he does most definitely recommend him to be in charge! More

Randy at Randall Ford is an absolute joke in the service department. He sucks at customer service And his job which is managing the service department. This will be the third time I’ve brought my truck ther department. He sucks at customer service And his job which is managing the service department. This will be the third time I’ve brought my truck there for warranty work the first two times I got up on my day off and brought it in at seven in the morning only for them to tell me they couldn’t get to it that week. So now we’re on the third week I dropped it off at 7 AM again and come Wednesday at 9 AM they call me and inform me that they have not even started and won’t be able to get to it until next week. Again, Randy at the service department is an absolute joke. It does not care about you or your vehicle.. This guy should not be working someone at our customer service is absolutely necessary More