Randall Ford - Service Center

First service on new truck Randy took care of me for the first 5000 mile service on my F150. He got me in and out in a reasonable amount of time. Randy took care of me for the first 5000 mile service on my F150. He got me in and out in a reasonable amount of time. More

BEST SERVICE DEPARTMENT AROUND! The Service Team at Randall Ford is top-notch. I couldn't ask for better service. Issac is my go-to guy and is so pleasant to work with and is knowl The Service Team at Randall Ford is top-notch. I couldn't ask for better service. Issac is my go-to guy and is so pleasant to work with and is knowledgeable. I know they are supposed to up-sell clients and Issac isn't pushy in the least. More

Service/Repair/Warranty Work Took four visits to get all of work done. First visit air cond. work. At the dealer for over 6 hours. 2002 t-bird so the work had to be done under Took four visits to get all of work done. First visit air cond. work. At the dealer for over 6 hours. 2002 t-bird so the work had to be done under the dash as it turned out. Tech was great! Had to take the car back several times in order to get the Recall items done as one of the parts was not ordered. Car has less then 21,000 miles and is a show car. Four trips in total. Overall pretty slow do make plans to leave you car if you can. More

Quality care The service person, Mr. K. Helped me understand what my car needed mechanically for the future 100,000 miles. (Already had 100,000 miles in the las The service person, Mr. K. Helped me understand what my car needed mechanically for the future 100,000 miles. (Already had 100,000 miles in the last 11 years). Besides the written diagram he also showed me one item I needed to know under the hood. When I returned to pick up my Fusion, it smelled better: A TAB Of SCENT HAD BEEN ADDED. More attention was paid to an amateur than at previous visits. More

Isaac took care of me this visit and has many other times before. He is always so friendly and professional. He makes sure I am taken care of in a timely manner. I can count on him to be honest about the ser before. He is always so friendly and professional. He makes sure I am taken care of in a timely manner. I can count on him to be honest about the service my car needs. He is the best to work with. More

Good service. Communication could have been better. We are 2000 miles from home and needing this warranty work done. Work was done in 4 days. are 2000 miles from home and needing this warranty work done. Work was done in 4 days. More

Boby shop review Everyone was friendly and professional. They had to order a part for me and it was in exactly as planned and installed the same day. Everyone was friendly and professional. They had to order a part for me and it was in exactly as planned and installed the same day. More

Service Department I scheduled an oil change. The service was good but it did take a while. 2-1/2 hours. I was almost late for another appointment. I scheduled an oil change. The service was good but it did take a while. 2-1/2 hours. I was almost late for another appointment. More

warranty service maintainance prompt and courteous service. Barely any wait time. Several services done on my car in less than an hour. Work was done well. While waiting sales r prompt and courteous service. Barely any wait time. Several services done on my car in less than an hour. Work was done well. While waiting sales rep Tony gave us ride in new Ranger. More

5000 mile service The service department got me in and turned back out in a short amount of time. I would certainly recommend folks visiting and doing business with Ran The service department got me in and turned back out in a short amount of time. I would certainly recommend folks visiting and doing business with Randall Ford. More