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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,302 Reviews

1,302 Reviews of Randall Reed's Planet Ford - Service Center

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December 26, 2019

They have some awesome people working here!! They are willing to help you get you in a new vehicle. They all work together as a team!! Awesome service. More

by Red
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
December 25, 2019

Service technician was amazing. Fast, friendly and courteous. Will definitely go back. Got my car in fast and out fast as well. Nice place to sit and wait as well More

by cwoelfel
Recommend Dealer
Yes
Employees Worked With
Brian whelihan, John 'JT' Thomas
December 24, 2019

The people in the service department are jerks. You walk in. They act your bothering them. Bad attitude. You some people with a better attitude More

by Kcboys5
Recommend Dealer
No
Employees Worked With
Juan Barcenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Jones, Daniel Fraleigh, Byron Nelson
December 24, 2019

Amanda at Planet Ford always takes the best care of me! I wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! More

by jackfbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2019

Service I have purchased 2 other trucks in past years from Randall Reed in Humble. Always I have been treated with respect and professionally from all at the More

by My Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
December 18, 2019

Call JT for warranty work! I thought I would be without my car for a few weeks, but JT got it back to me sooner than expected. He very helpful and knowledgeable. More

by Emc2807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
December 17, 2019

Took my suv in for service work and a inspection. Like always Rosie is amazing. If anyone is reading this see Rosie in the service dept. she’s the best!! More

by Victor
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Jones
December 17, 2019

I am very please to say that I had a very good experience for taking my suv for service every one was good from start to the end Thank you More

by berios
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2019

Excellent Service Took my F-150 in for a Seat Recall. Was in at 7:00am and out by 8:00. The Planet Ford Cafe is an excellent and comfortable place to wait while the tru More

by ted.valentini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
December 13, 2019

Great service. Irma did a great job of keeping me up to date on the progress of my vehicle. A loaner car was ready for me once my car was diagnosed with the problem More

by must92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
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