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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
783 Reviews

784 Reviews of Randy Marion Buick GMC Truck - Service Center

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May 31, 2025

Justin was tremendous. Knowledgeable and a good guy to boot. Highly recommend this dealer and Justin. More

by jmcgowan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 30, 2025

I Ask them to look and see as to why my tire was rubbing and I didn't get a response More

by Kofisprings
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Thank you for the great support and follow-up. Between Steve Sowers and Kenny Caldwell at Randy Marions GMC this dealership is superior in the industry. We greatly appreciate the extra mile taken More

by gsmith361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
May 30, 2025

Easy to schedule. Convenient times. Service took longer than a day. Provided great loaner vehicle. Chandler provided excellent customer service and communication thoug More

by caribou_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Medeiros
May 29, 2025

It was a pleasure working with you guys. The only problem (although it was not the salespersons fault) was the incorrect key was in the vehicle on delivery and I was stranded at the NCSECU b More

by catawbaGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
May 29, 2025

Professional service thanks to Kenny Caldwell who is on it for the customer. Thanks Kenny see you next time More

by claygriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
May 26, 2025

Both parts and service recommendations and customer service were fantastic. Kenny, Mason and Joe did an outstanding job! More

by drew.barnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Mason & Joe
May 26, 2025

They were very respectful of my time, communicated effectively and I was very satisfied with the work that was completed More

by rlefler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

My Service Advisor, Chandler kept me posted on my service repairs. The extended service hours are great for people who work 9-5. More

by kksjm04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
May 22, 2025

As always, Service at Randy Marion goes well. I had misunderstood something previously stated. This visit wasn't necessary (my bad). More

by TONY@SANDMC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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